Carlos Masmela
Quick Responder

Carlos Masmela

Ux lead @ Endo UK
5.0
(4 reviews)
UX specialist | UR l UX Mentor
United Kingdom Active today Usually responds in a few hours

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MentorCruise summary

Carlos is a UX Lead at Endo UK. He has more than 10 years of experience in user research, customer experience strategy, and product design across fintech, health tech, and utilities. He is a Certified Professional Scrum Master and has led discovery, usability testing, and journey mapping. He helps UX designers improve their work, strengthen job applications, and move into their first UX roles.

Based on 2 verified mentee reviews

  • Two reviewers value his practical feedback on improving their UX work and identifying areas to develop.
  • Two people describe him as inspiring and supportive, including during the UX job application process.

About

Senior UX & Service Designer with 10+ years of experience in user research, CX strategy, and product design across FinTech, HealthTech, and Utilities.

Certified Professional Scrum Master (PSM I), skilled in leading discovery, usability testing, and end-to-end journey mapping. I help cross-functional teams turn insights into meaningful product decisions.
Able to manage and mentor designers setting goals and providing guidance, advice, feedback, and support to the mentees.

What mentees say

5 out of 5 stars

Thanks

Sunil

Sunil

Standard Plan • 1 month

5 out of 5 stars

Carlos is a great mentor! He has been with me as a mentor for a while and accompanied me through my application process. He also helped me a lot to get my first job as a UX designer and continues to support me very successfully. He is very inspirational and captures the possibilities for improvement, to the point. I can highly recommend Carlos as a mentor and will continue to work with him myself.

Lara-Maria

Lara-Maria

Session: Career Roadmap & Prom…

5 out of 5 stars

It's always great to work with Carlos. He gives me so many helpful hints and through our conversation I understand a lot more about my work and how I can improve. He inspires me and gives me many ideas that are very valuable. If you want to progress quickly and effectively, I can absolutely recommend working with him!

Lara-Maria

Lara-Maria

Session: Career Roadmap & Prom…

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