Support inquiries

All support inquiries are handled by our support team and will be answered within 24 hours on workdays.

Frequently Asked Questions Find answers to common questions about our platform. Visit FAQ Refunds All information on requesting a refund through our self-service portal. Visit refund portal
Support for new users Have an issue finding a mentor or questions about MentorCruise? Contact support
Support for mentees Have an issue with your ongoing subscription, billing or mentor? Contact support
Support for mentors Have an issue with your mentoring account? Contact mentor team

Sales & Media

For all sales and media inquiries, please contact our sales team.

Team subscriptions Billing, invoicing and team subscriptions. Contact sales
Media inquiries Press, media and partnership inquiries. Contact us
Partnerships All information on our partnership program. Visit partnership program Guest posting inquiries Want to write a guest post for our blog? Inquire