Jamie Kwan
Quick Responder

Jamie Kwan

Career Brand Strategist & Service Design Lead (ex-Atlassian)
Career brand strategist. I turn scattered experience into a story that opens doors.
Canada Active this week Usually responds in a few hours

Services

$150 / month

Start free, decide later

  1. 1 Free 7-day trial
    No charge until day 7. Cancel anytime.
  2. 2 Ongoing calls + chat
    3 × 30-min calls per month, unlimited Q&A. Replies in 2 days.
  3. 3 No lock-in
    Month to month, no contract.
Save to wishlist

No spots left, but you can save the mentor to your wishlist to get notified about their open spots!

About

I help people with non-linear careers turn their scattered experience into a clear, compelling story — and a strategy to match. ✨

🙆‍♂️ My own path went from architecture to themed entertainment to service design to design leadership at Atlassian. Along the way I learned that the winding route isn’t a liability — it’s the differentiator. Most people just don’t know how to frame it that way. That’s where I come in.

I work with career-changers, multi-hyphenates, and anyone who’s been told their background “doesn’t fit.” Together we build:
✅ Career narrative clarity — what’s your through-line, and why does your path make sense?
✅ Role mapping — what jobs match your real strengths, not just your job history?
✅ Materials that land — resume, LinkedIn, portfolio, treated as brand documents, not history lists

My design background means I think in systems. Your career isn’t a list of jobs — it’s a service with touchpoints, friction points, and moments that matter. I bring frameworks from service design, brand strategy, and storytelling to make your positioning sharp and your materials impossible to skim.

Selected clients and employers: Atlassian, Panama Canal Authority, CJ Group, Toronto International Film Festival (TIFF), AIRMILES, Canadian Tire Corporation, Cineplex Entertainment, CIBC.

What to expect: I’m direct, structured, and I’ll push you. No vague encouragement — specific, actionable feedback you can use the same day.

“Jamie was so helpful in giving me confidence that even if I don’t have a ‘traditional’ background I can still find a role I really enjoy. His openness about the highs and lows were very valuable.”

💡 Ready to start? Book an intro call and come with the one career question that keeps you up at night.

What happens when you start

You tell Jamie your goals. They see exactly what you want to work on before session one.

You meet within days. Jamie reviews your application and books your first session, usually within a day or two.

You leave with a plan. Concrete next steps and a weekly rhythm from your very first week.

Start your mentorship

Skills

Service Design Design Strategy Design Research Design Leadership Career Development Career Coaching Career Change Career Transition Personal Branding Portfolio Review Resume Review Career Pivot Non-Traditional Background Interview Preparation LinkedIn Optimization