25 years designing for banking, healthcare & government — where getting it wrong has consequences
Singapore Active last month

Services

$240 / month

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  1. 1 Free 7-day trial
    No charge until day 7. Cancel anytime.
  2. 2 Ongoing calls + chat
    2 × 45-min calls per month, unlimited Q&A. Replies in 2 days.
  3. 3 No lock-in
    Month to month, no contract.
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About

Hey, I'm Mario. I've been designing products and services for about 25 years, mostly in places where the stakes are real and getting it wrong has consequences: banking, healthcare, government. I've worked across Singapore, Hong Kong, Shanghai, and Brussels, and right now I'm CXO at Aleph Labs.

Most of my career has been in regulated, complex environments; the kind where you can't just move fast and break things. I've taken products from zero to launch, grown a teams from 5 to 28, curated design thinking and HCD methodologies for 5,800 employees, and learned (sometimes the hard way) what it takes to make good design survive contact with compliance, politics, and real users. I still work hands-on. That matters to me.

Where I think I can be useful to you: figuring out the real problem before jumping to solutions. Navigating messy stakeholder situations. Making the shift from designer to design leader — without losing the craft that got you there. Thinking about how AI fits into your practice. Building a leadership that shows how you think, not just what you made.

Honestly, the things that made the biggest difference in my own career weren't courses or frameworks. They were honest conversations with people a few steps ahead of me. That's what I'd like to offer you.

What happens when you start

You tell Mario your goals. They see exactly what you want to work on before session one.

You meet within days. Mario reviews your application and books your first session, usually within a day or two.

You leave with a plan. Concrete next steps and a weekly rhythm from your very first week.

Start your mentorship