$270 / month
2 calls per month (60min/call)
Unlimited Q&A via chat
Expect responses in 24 hours or less
Hands-on support
Most UX practitioners were trained to think user-first, but it's only half the job. If your research isn't connected to what the business is actually trying to achieve, it doesn't matter how good your work is.
It simply won't land.
That's the gap I help to close.
I'm a Senior UX Researcher with 10+ years at Netflix, J&J, McKesson, and Infosys. Taking what I have learned from my experience, I developed Business-First UX™, an approach to UX research and design built around a simple idea: UX delivers real value when it starts with business goals.
What well work on:
Influence and organizational navigation
• The Business-First UX mindset and approach
• Working closely with stakeholders in large organizations
• Influencing project teams no matter where they are in the roadmap
Business fluency for UX practitioners
• Connecting your work to business goals first and what that means
• Delivering insights that leadership actually responds to
• Becoming the person the business turns to, not turns away
Research craft
• Sharpening your UX research and design skills
• Presenting exactly what stakeholders ask for
• Honing your instincts in ways no bootcamp or course currently teaches
Book a free intro call. Let's have an honest conversation about where you're at, what you want to achieve, and how I can help.
5 out of 5 stars
Scott is a great person and also an experienced designer and mentor. Whit his knowledge, I've improved my process, especially in the discovery phase, by asking better questions and understanding design problems.
Standard Plan • 1 year
5 out of 5 stars
He was giving great suggestions and explaining very clearly what I need to work on.
Session
5 out of 5 stars
Hi Scott, just a heads up that I'll be ending this for now but when I'm ready, I'll know where to look! Cheers
Standard Plan • 1 month
I spent the early part of my career trying to be the researcher who changed minds and shaped decisions through …
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In almost every organization with a UX team, a familiar question eventually surfaces — usually when budgets shrink, leaders change, …
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Mentees who work with a mentor for 3+ months reach their goals 2x faster than those going it alone. Long-term mentorship means fewer false starts, more focused sessions, and support that builds week after week.
97% satisfaction across all mentors
Personalized feedback and growth plans
Trusted by thousands of mentees
Scott Faranello
Senior UX Researcher | Business-First UX™ at Netflix, J&J, Infosys, McKesson
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Book a free intro call with Scott
Connect with Scott in a quick call (usually under 30 minutes)
One-off sessions with Scott
One-off sessions are a great option if you're looking for specific advice on a certain topic.
A strong portfolio can open doors, but only if it clearly shows what you can do and why it matters. This MentorCruise session is designed …
Career growth rarely happens by accident. This MentorCruise session is designed to help you build a clearer roadmap for where you want to go next …
Great leadership is not just about managing people. It is about building trust, making better decisions, communicating clearly, and helping others do their best work. …
What bootcamps teach and what the job actually requires are two different things. I've spent years mentoring bootcamp students and graduates and filling in what …
Whatever doesn't fit the mold: Get a full hour with a mentor to discuss your needs. Be it help with coding something, deciding on a …
This session is built around Business-First UX™, the approach I developed after 10+ years leading research at large, regulated, enterprise organizations, like Netflix, J&J, McKesson, …
