Scott Faranello
Principal UX Researcher, 10+ years @ Netflix, J&J, Infosys, McKesson, ArvestScott Faranello
Principal UX Researcher, 10+ years @ Netflix, J&J, Infosys, McKesson, ArvestServices
$180 / month
Start free, decide later
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1
Free intro call
No card needed to book. -
2
Ongoing calls + chat
2 × 60-min calls per month, unlimited Q&A. Replies in 24 hours or less. -
3
No lock-in
Month to month, no contract.
MentorCruise summary
Scott is a Principal UX Researcher at Netflix with more than 10 years of experience working with large companies. His background includes UX research, design, and leadership across Netflix, Johnson & Johnson, and Infosys. He helps UX researchers solve work problems, improve discovery by asking better questions, and understand stakeholder needs.
Based on 4 verified mentee reviews
- Two reviewers say his guidance helped them improve their discovery process, ask better questions, and understand design problems.
- Two reviews point to his ability to understand a specific challenge, offer clear suggestions, and explain what to work on next.
About
Scott is a UX research and design expert with 10+ years of experience working with large companies across industries, including Netflix, Aon, MassMutual, Arvest Bank, Infosys, and Johnson & Johnson.
Whatever your question, challenge, or goal, Scott provides feedback, guidance, brainstorming, and partnership with a mentor style grounded in connection, individuality, and a focus on your specific needs.
Book a single call or work with Scott monthly. Either way, you'll leave with something meaningful and immediately useful from a senior-level UX professional who's been there, and is genuinely invested in your success.
Need more information before deciding? Send Scott an email at [email protected] or book a FREE introductory call and get the conversation started.
What mentees say
5 out of 5 stars
Scott really took the time to understand my specific challenge and the context around it. This helped me in two ways: 1)He helped me solve the problem 2)He modeled for me how to deeply understand my stakeholders' problems before reaching for solutions. Both of these things helped me to make progress as a UX Researcher.
Sarah
Standard Plan • 2 months
5 out of 5 stars
Scott is a great person and also an experienced designer and mentor. Whit his knowledge, I've improved my process, especially in the discovery phase, by asking better questions and understanding design problems.
Laszlo
Standard Plan • 1 year
5 out of 5 stars
He was giving great suggestions and explaining very clearly what I need to work on.
Laszlo
Session
Get to know Scott
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Article 5 min readThe Biggest Lie UX Research Taught You — And Why It's Holding You Back
I spent the early part of my career trying to be the researcher who changed minds and shaped decisions through …
Read more
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Article 5 min readWhy Most UX Teams Never Deliver Measurable Value — And How to Fix It
In almost every organization with a UX team, a familiar question eventually surfaces — usually when budgets shrink, leaders change, …
Read more
What happens when you start
You tell Scott your goals. They see exactly what you want to work on before session one.
You meet within days. Scott reviews your application and books your first session, usually within a day or two.
You leave with a plan. Concrete next steps and a weekly rhythm from your very first week.
