Jess Phoa Quick Responder

I'm a senior product designer at Gladly with 5+ years of experience who loves a good home-cooked meal, playing with my dog, and hanging out with Mother Nature. I love using design to demystify technology and make people’s lives easier! Before joining Gladly I worked at Mastercard, Chartbeat, and MullenLowe.

I earned both my B.A. in History and Human-Computer Interaction and Master of Human-Computer Interaction from Carnegie Mellon University.

Ways I can support you:
• Advice for college students and recent grads (e.g. Transitioning from school to work, job shadowing)
• Career advice (e.g. Maintaining work-life balance, navigating tricky workplace dynamics)
• Resume/portfolio reviews (including interview take–home exercises)
• Sketching workshops

Especially interested in supporting womxn, LGBTQIA+ people, and those from underrepresented groups.