Jess Phoa

Senior Product Designer @ Postscript
7+ years of experience in design
United States of America 5.0 (20 reviews) Active 6 months ago


$160 / month

We can do video calls on an as needed basis

Regular calls, per agreement

Unlimited Q&A via chat

Expect responses in 24 hours or less

Hands-on support

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I'm a Senior Product Designer at Postscript who loves a good home-cooked meal, playing with my dog, and hanging out with Mother Nature. I've worked at fledgling and established organizations where I use design to demystify technology — make people’s lives easier! I previously worked at Mastercard, Chartbeat, Gladly, Good Dog, and MullenLowe.

I earned both my B.A. in History and Human-Computer Interaction and Master of Human-Computer Interaction from Carnegie Mellon University.

✨ Ways I can support you ✨
• Resume critique
• Portfolio and interview take-home exercise reviews
• Advice for college students, recent grads, and those changing careers (e.g. Transitioning from school to work, job shadowing)
• Career advice (e.g. Maintaining work-life balance, navigating tricky workplace dynamics)

🤝 How we can make this mentorship a success 🤝
• Be a decent human being 💖
• Share whatever you're comfortable sharing and I'll do the same
• When scheduling, be mindful of each other's time zones — I live in PT (UTC -8)
• Be transparent with timelines and expectations (e.g. don't ask for a take-home exercise review hours before it's due)

Especially interested in supporting womxn, LGBTQIA+ people, and those from underrepresented groups. If you're a full-time student, let me know and I'll give you a discount!

What mentees say



5 out of 5 stars

Standard Plan · 
7 months

Jess was an excellent mentor! She was always quick to get back to me with great insights on whatever topic I brought up. I learned a lot about UX/UI thanks to her. Throughout our mentorship, we worked on passion projects, and she shared many things about her experience as a professional product designer. Jess also helped me with my application to get into my UX/UI master's program and a lot more. She was also very flexible, making our mentorship easy to fit into our schedules. I really admire her as a professional but also as a human due to her values and ethics. Thanks, Jess!



5 out of 5 stars

Standard Plan · 
3 months

I've tried several different mentors on this platform and Jess was my favorite mentor! I definitely suggest her as a mentor for anyone looking for help in jumpstarting their career in design or job searching in general. Or for feedback and advice on your design portfolio and projects!

Monique wrote 1 more review for the same mentorship


5 out of 5 stars

If you're looking for career advice/guidance, help with understanding design concepts/technologies, creating a design portfolio and someone that can give you feedback on your UI mockups for your apps, Jess is your ideal mentor. She has been so insightful in every meeting we have I always learn new things and feel more motivated and driven towards my goals and dreams! She's very well organized and keeps track of the goals you're working on as well as all the resources shared in one place. I'm so glad that MentorCruise has connected me with this mentor, if you're new and unsure just try one session with her and you'll see what I mean! :)



5 out of 5 stars

Standard Plan · 
5 months

Great experience, Jess shared with me some very good ressources related to design and accessibility.

Philippe wrote 1 more review for the same mentorship


5 out of 5 stars

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