$240 / month
4 calls per month (60min/call)
Unlimited Q&A via chat
Expect responses in 2 days
Hands-on support
Hi! I’m a customer experience strategist and founder of a CX consulting firm that works with global brands to improve loyalty, emotional connection, and growth. With over 25 years of experience, I’ve helped organizations design and implement strategies that truly put the customer at the center — and generate real business results.
I’ve also built several businesses from scratch, so I understand the challenges of entrepreneurship firsthand. Whether you're working on a CX initiative, scaling your business, or looking to grow as a leader, I’m here to share what I’ve learned, ask you the right questions, and support you as you make progress.
If you're serious about creating impact through customer experience or business strategy, let’s connect.
As we celebrate the art and science of customer experience, what better way to dive into the world of insights, …
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The CXPod · Episode
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Notify me when Carlos has new spots
We will send you a quick email if Carlos has new open spots for mentorship, and only in that case!
Book a free intro call with Carlos
Connect with Carlos in a quick call (usually under 30 minutes)
What's included in the trial?
Every trial is a little different–here's what Carlos says about their trial:
We'll meet for a quick call (usually under 30 minutes) where we:
- Break the ice and introduce ourselves
- Discuss your goals and how I can support you
- Coordinate logistics like time zones, meeting frequency, and communication methods
