John Jones II

Sr. Program Manager, CX - Product Service Design @ Culture Amp
Former Fivetran, Robinhood, and Gusto
United States of America Active 6 months ago
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About

Experienced SaaS program, customer success, sales, strategy, and operations leader with 10+ years of diverse SaaS tenure, 8+ years in SaaS, and 5+ years on various leadership teams across diverse verticals. Top Strengths (Gallup): - Relator - Includer - Learner - Strategic Thinking - Self-Assurance Skills I’ve accrued through my professional experience include, but are not limited to: Program management, Employee Development, Process Improvement (Lean), Product Operations Management, Data Analysis, Public Speaking, Data Entry, Project Management, Technical Support, Training, Research, Marketing, Lead Generation, Sales, Report Generation, Process Implementation, Team Management, Mentorship, Contact Center Management, Contact Center Optimization, BPO Operations, and Customer Retention.
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About Me:
- Professional background: https://www.linkedin.com/in/john-jones-ii-a2575394/
- Grew up in Denver, CO (Go Broncos!)
- Retired college football player
- Avid volleyball player
- Big documentary fan
- Love to travel
- Seasoned tech leader + program manager
- Really enjoy mentorship + career development


Skills