Emma Carpenter

Senior Design Director @ Global Consulting Firm
20+ years of experience in strategic design | UX | Product | 15 years mentoring and coaching design teams
South Africa 5.0 (8 reviews) Active this month Usually responds in half a day
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Services

$170 / month

Design and career coaching to increase your confidence and ability. Fun and friendly mentoring!

4 calls per month (40min/call)

Unlimited Q&A via chat

Expect responses in 24 hours or less

Hands-on support

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About

Hello everyone, I've been a design practitioner and experience strategist for 25 years and have led and mentored designers at many agencies and firms including Fjord, Ogilvy and AKQA. I've hired and developed the careers of more than 100 people and coached and mentored over 50 to senior design and studio positions in Service Design, Product Design, UX and UI using a proven career and promotion framework designed to highlight areas of growth and improvement which we work through together. I like to get to know people on a personal level which means we can structure the mentoring to suit your specific challenge and the practical application of it in your environment.

More about me, I like use a range of design methodologies to solve business problems and conceptualise solutions and services to shape, build and launch products for clients across every industry including retail, FMCG, financial services, energy and telecommunications. I focus on cross discipline, collaborative design projects, with specialists in adjacent fields such as technology, IT, marketing, business strategy and sales to deliver measurable results and inherently change customer behaviour. I have judged at digital and advertising award shows including Cannes Lions.

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What mentees say

Jenny

Jenny

5 out of 5 stars

Standard Plan · 
6 months

Emma is an attentive, inquisitive, and thoughtful mentor. She tailors her extensive knowledge to your particular needs, and really spends time getting to know you, your way of working, and your goals. I was pivoting into UX from a cross-sectional discipline without any real experience, and instead of automatically labeling me as a beginner, she met me where I was at and helped me utilize and showcase my past experiences without having to start from scratch. With great prompts and exercises, Emma is also action-oriented, which helped me tremendously when staying on track with my to-do's, and her practical tips and advice have already helped me grow in so many ways. She's also a friendly, easygoing, and interesting person to get to know! Really grateful for our time together and looking forward to continuing our mentorship as my career grows!

Alex

Alex

5 out of 5 stars

Standard Plan · 
8 months

I’ve had the privilege of being mentored by Emma since June 2023. Emma is a highly experienced UX strategist who genuinely impressed me from our first conversations. She excels in simplifying complex ideas and providing actionable guidance. Her mentorship feels personal and tailored to my career goals. She continuously shares invaluable insights while fostering independence and critical thinking. Last but not least, Emma is extremely friendly and approachable - which makes her an ideal mentor.

Darije

Darije

5 out of 5 stars

Standard Plan · 
4 months

Emma is an outstanding mentor whos constant support and guidance I truly appreciated. She took the time to understand my needs and goals whilst creating a safe environment where I could express myself. She always made an effort to make concrete plans for me to achieve my objectives and to explore my strengths and weaknesses. She always checked on me to motivate me in order to make constant progress. Emma provided constructive feedback that helped me grow and learned a lot through her demonstrations and the roles we took, which always helped me better understand how to fuse the business side with users needs. Emma's enthusiasm and communication always brought the best in me. Thank you, truly!

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