Services

$240 / month

Move your skills forward, succeed in a difficult environment, or get ready for the next career step

2 calls per month (60min/call)

Unlimited Q&A via chat

Expect responses in 2 days

Hands-on support

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About

PEOPLE. TEAM. PRODUCT.
Understand the needs of your people, grow them to have influence, show them how to create impact & give them autonomy. Build teams focused on collaboration, communication, and accountability. Create products that solve meaningful problems for users and provide value to the organization. If you are looking to extend your core design skills, collaboration, research, or leadership skills, please reach out.

Design leader with 20 years of practice, Francis consistently builds empowered design teams to create valuable experiences in both B2C and B2B environments. He currently leads IHG's digital customer experience teams in Atlanta. Leveraging design thinking principles, his team identifies customer needs and creates value through scalable enterprise solutions. Previously at The Home Depot, he championed the adoption of modern agile and product processes, building a team of 170+ UX designers.