Jamie Kwan

Lead Service Designer @ Atlassian
Design Strategist at the intersection of services, experiential design, and brand storytelling
Canada Active last month
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About

šŸ’ā€ā™‚ļø With 10 years of experience, I lead design strategy at the intersection of environments, digital, and services to create human experiences with a (branded) point of view. I help organizations navigate the future, transforming their purpose into meaningful moments that connect with their people. During the day, I’m a Service Designer with Atlassian in šŸ‡ØšŸ‡¦, but more broadly …

I’m a recovering Architect, 'creative-tech'-dabbling designer, and a research-driven brand strategist, having worked alongside clients in the retail, technology, themed entertainment, and financial services sectors.

✨ Through my work, I’m on a mission to inject the power of play, storytelling, and hero-centered experience design in envisioning the future. Selected clients include the Panama Canal Authority, CJ Group, Toronto International Film Festival (TIFF), AIRMILES, Canadian Tire Corporation, Cineplex Entertainment, and Canadian Imperial Bank of Commerce (CIBC).

šŸ“£ Mentoring is a two-way conversation; my career story has been a winding adventure and I take pride in my diverse experiences! I learn the most from other passionate humans, and I'd love to help shape your story.

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