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Lisa Rex

Principal UX Researcher @ Ex-American Express, Mimecast, Acquia
15 yrs in UX Research | Ex-Amex | Travel coach | AuDHD (late diagnosed)
United States of America 5.0 (1 review) Active last month Usually responds in half a day
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Services

$180 / month

Personal 1-on-1 support for your goals via calls and/or digital whiteboard

Regular calls, per agreement

Unlimited Q&A via chat

Expect responses in 2 days

Hands-on support

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About

With over 20 years of hands-on experience, I have worked in start-up, agile, agency and enterprise orgs. My journey includes:
* Establishing UX Research practices from scratch
* Growing and maturing a UX Research team
* Creation and maintenance of research libraries and insights for retrieval
* Deep experience with qualitative methods (such as interviews, usability studies, collaborative methods, and observation) and quantitative methods (primarily surveys).
* Remote and in-person research study setup
* Advisory roles
* Create impactful and actionable insights, simplifying complex findings to drive meaningful business and user outcomes.

Looking to become a more effective UX researcher? Here’s how I can support you:
* UXR skills and career paths, both as an IC and manager
* UXR methodologies and tools
* UXR operations and programs (participant management, research repositories, insights library)
* Storytelling and research presentations designed to resonate with the intended audience, depending on their viewpoint
* Cross-functional collaboration with Design, Product, CX, Marketing, and Engineering.
* Research team maturity

LGBTQIA+ and neurodivergent very welcome. I was diagnosed with ADHD in 2022 and autism in 2024.

I am also a travel mentor working with neurodivergent individuals and I have a YouTube channel (linked from profile).

Set up a call with me if you'd like to see if we can work together!


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