Services
$180 / month
Start free, decide later
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1
Free 7-day trial
No charge until day 7. Cancel anytime. -
2
Ongoing calls + chat
Regular 45-min calls plus unlimited Q&A via chat. Replies in 2 days. -
3
No lock-in
Month to month, no contract.
About
Looking to become a more effective UX researcher or set up/scale a UX research practice? Here's how I can support you:
* UXR skills and career paths — both IC and management tracks
* Methodologies — qualitative (interviews, usability studies, collaborative methods, continuous discovery) and quantitative (surveys, data analysis)
* Tools — Unmoderated research tools and Airtable (although the interfaces change, I can walk alongside you as you set things up)
* Research operations — participant management, tools (Airtable, research platforms, research repositories, insights libraries, scalable systems
* Storytelling and presentations — simplifying complex findings, tailoring insights for different stakeholder viewpoints
* Cross-functional collaboration — working effectively with Design, Product, CX, Marketing, Engineering
* Research team maturity — establishing practices from scratch, growing teams, building sustainable programs
My background: 20+ years across enterprise, start-up, agency, and freelancing, including American Express (Principal level), Mimecast, and Acquia. I've built UX research practices from the ground up, grown new teams, and created research infrastructure that scales.
I specialise in research operations, strategic research in complex environments, and making insights accessible and actionable.
LGBTQIA+ and neurodivergent very welcome. I was diagnosed with ADHD in 2022 and autism in 2024.
Set up a call if you'd like to see if we can work together!
What mentees say
5 out of 5 stars
Lisa is a great mentor! She was very prompt with her replies, and gave very detailed, insightful feedback. Would highly recommend!
Nivi
Standard Plan • 1 month
What happens when you start
You tell Lisa your goals. They see exactly what you want to work on before session one.
You meet within days. Lisa reviews your application and books your first session, usually within a day or two.
You leave with a plan. Concrete next steps and a weekly rhythm from your very first week.
