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I am a dynamic & result-oriented Product Leader with over a decade of experience in digital product enablement, B2B/B2C SaaS solutions, business transformation, and change management in the FinTech, MarTech, Telecoms & Channel Sales space. I have a proven track record of managing product portfolios, leading & facilitating cross-functional teams to drive large-scale initiatives aligned with organizational strategy to deliver maximum business value. Over the years, I’ve work across the product spectrum from planning customer-focused solutions to building and delivering solid technical implementations. I appreciate the big picture, the subtle details and all the bits in between, aiming to drive excellence in user engagement through user-centric design guided by behavioural & attitudinal CX KPIs. I’ve been a key contributor in the success of start-ups as well as industry giants like CITI Bank & Vodafone by delivering zero to one product launches, operational efficiencies & driving innovation in a dynamic and customer-centric environment.
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