$290 / month
2 calls per month (60min/call)
Unlimited Q&A via chat
Expect responses in 2 days
Hands-on support
👋🏻 Hi, I'm Natalie, a senior design leader with 15+ years of experience building and scaling design teams across technology, fintech, and enterprise data platforms. I've most recently served as Senior Director of Design for U.S. Card Platforms & Data at Capital One, where I led AI and machine-learning-driven product design work and teams impacting 100 million+ customers and 11k+ internal associates.
Previously, I led Data Management and Explainability Design teams at Meta, shaping global standards for data transparency and trust for 3.5 billion+ daily active users. Earlier in my career, I worked for agencies (Accenture, FJORD, AbelsonTaylor) leading 0-to-1 design initiatives for Fortune 500 and public-sector organizations including Allstate, AstraZeneca, Beats Music, Best Buy, Caterpillar Inc, GE, John Deere, Penske, Southwest, and the State of Michigan.
🏅 Mentorship Background
Over the last decade I've mentored 100+ individuals, short and long-term, with Hexagon UX, Design for America, NYU Makerspace, Parsons School of Design, the Global Service Design Jam, ADPList, and on my own. I help designers and leaders move from execution to influence—supporting them (and their teams) in navigating ambiguity, growing confidence, and scaling their impact without burning out.
⭐ Who I Mentor
+ Senior individual contributors (Staff, Principal Designers)
+ Experienced designers preparing for leadership roles
+ New people leaders, Managers, and Senior Managers of Design
+ Product & UX Design leaders in AI, data, fintech, or regulated environments
+ Designers navigating career transitions, burnout, or loss of clarity
💡 What I Can Help With
+ Growing from IC to manager or senior leadership
+ Leading with confidence in complex, ambiguous environments
+ Increasing cross-functional influence and executive presence
+ Career strategy, role positioning, and next step decision-making
+ Preparing for the next role: portfolio review, mock interviews
If you’re looking for a thoughtful, practical mentor who understands both enterprise complexity and the human side of leadership, I’d love to work with you. Apply to work with me ongoing, or sign up for a one-off session, so that we can turn what you’re navigating into clarity and forward momentum.
Welcome to the Inspirational Leaders series, a collection of short interviews with sharp, impactful leaders, because the business world…
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Along with fellow service design pioneers in the New York City area, Natalie Kuhn helped establish the SDN New York …
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Notify me when Natalie has new spots
We will send you a quick email if Natalie has new open spots for mentorship, and only in that case!
Book a free intro call with Natalie
Connect with Natalie in a quick call (usually under 30 minutes)
One-off sessions with Natalie
One-off sessions are a great option if you're looking for specific advice on a certain topic.
If you're looking for a mentor, and you're just not sure about how this all works – this one is for you. In a casual, …
Having a good portfolio on hand is key for any designer in the job market. Even if you're not looking for a new position right …
Whatever doesn't fit the mold: Get 30 minutes with a mentor to discuss your needs. Be it help with some code, discussing through an issue …
Some big interviews coming up? In this 1-hour session, a mentor with hiring experience will act as a technical interviewer and ask you some standard …
Whatever doesn't fit the mold: Get a full hour with a mentor to discuss your needs. Be it help with coding something, deciding on a …
What's included in the trial?
Every trial is a little different–here's what Natalie says about their trial:
We'll meet for a quick call (30 minutes or less) where we:
- Introduce ourselves and get to know each other a little
- Discuss your goals, biggest challenges, and how I can support you
- Align on meeting frequency ongoing and communication methods
- Make a plan for our next session and get it scheduled on calendars
- Talk through any questions you may have at this time
