Services
$300 / month
Start free, decide later
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1
Free 7-day trial
No charge until day 7. Cancel anytime. -
2
Ongoing calls + chat
2 × 60-min calls per month, unlimited Q&A. Replies in 24 hours or less. -
3
No lock-in
Month to month, no contract.
No spots left, but you can save the mentor to your wishlist to get notified about their open spots!
MentorCruise summary
Wesley is a Senior Director of Engineering and former Zendesk engineering leader. He joined Zendesk's Dublin office as its first engineer in 2012, led hiring and team growth there, and helped launch products and company-wide initiatives including Talk, Zendesk Suite, and Omnichannel Routing. He helps engineering leaders improve hiring processes, lead teams through operational challenges, and make stronger technical decisions.
Based on 3 verified mentee reviews
- Reviewers often praise his practical, experience-based advice on interview preparation and engineering leadership challenges.
- Two reviewers value his clear feedback on CVs and mock interviews, which helped them build confidence and improve interview performance.
About
📚 Topics where I can share my experience include; driving operational excellence, improving hiring processes (or preparing for them), lightweight process and practices for teams, partnering with Product, technical decision making, technical leadership skills, operational/support issue management and managing managers.
🏢 I was hired as the first engineer for Zendesk's Dublin office in 2012 and I led engineering hiring and helped grow the initial technical teams in Dublin.
🛠️ Over the years, my teams built and launched new products such as Talk and also led many cross company projects, such as the launch of the Zendesk Suite and Omnichannel Routing.
🌍 Since 2020, my teams adapted to working in a distributed manner with everyone working in a fully flexible/remote manner.
📈 Consistently achieved high engagement survey scores, 10-13 points above company and ProdDev averages, driving team motivation and productivity.
What mentees say
5 out of 5 stars
Wesley doesn't coach from a playbook — he coaches from experience. Sharp, practical advice on everything from interview prep to managing a team through a rough patch. Every session ends with something I can actually use the next day. If you're a senior engineering leader looking for a mentor who gets the messiness of real orgs, this is your person.
Piotr
Standard Plan • 7 months
5 out of 5 stars
I had a great experience being mentored by Wesley. His suggestions and interview preparation guidance were a real game changer for me, helping me significantly improve my confidence and performance. I’m truly thankful for the value Wesley provided throughout our sessions. I would highly recommend him as a mentor for anyone looking to sharpen their skills and gain confidence.
Kiranjith
Standard Plan • 5 months
Get to know Wesley
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Article 5 min readSenior engineering manager: ‘I consider myself really lucky at Zendesk’
Want to know what it’s like making the transition from a software engineer to a manager? Wesley Gorman at Zendesk …
Read more
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VideoHow to Build a STANDOUT Tech Portfolio Website with AI
⛵Find your mentor today https://mentor.cruises/yt I asked three hiring experts to tear apart real developer portfolios — and the feedback …
Read more
What happens when you start
You tell Wesley your goals. They see exactly what you want to work on before session one.
You meet within days. Wesley reviews your application and books your first session, usually within a day or two.
You leave with a plan. Concrete next steps and a weekly rhythm from your very first week.
