Leadership Development
with Charles Tracy
Great leadership is not just about managing people. It is about building trust, making better decisions, communicating clearly, and helping others do their best work. This MentorCruise session is designed … Read more
Charles Tracy
Principal Product Manager - Head of AI Product Management at Intuit
Scheduling conflict? No-show? Cancel session & get your money back instantly.
About this session
Great leadership is not just about managing people. It is about building trust, making better decisions, communicating clearly, and helping others do their best work. This MentorCruise session is designed to support professionals who want to grow into stronger leaders, whether you are stepping into leadership for the first time or looking to become more effective in an existing role.
You’ll work with an experienced mentor to navigate real leadership challenges and develop a clearer sense of your style, strengths, and growth areas. Together, you can work through topics like communication, delegation, feedback, team dynamics, decision-making, and executive presence. The goal is to help you lead with more confidence, self-awareness, and effectiveness in the situations that matter most.
Your mentor
At Intuit I was Principal PM and Head of AI, where I built Customer Agent from the ground up — the company's first agentic AI product, scaled to 6 million SMBs across 170 countries, cited by the CEO in Fortune as "the most significant launch in our history." I earned two promotions in four years and led the product that defined Intuit's AI strategy.
Before that I was at Workday as a Product Lead in Financials, and before that I managed institutional fixed income portfolios at Franklin Templeton. I hold a CFA charter and MBA from UCLA Anderson.
I coach senior ICs and PMs who want to operate at the top of the game — how to position yourself for principal and staff roles, how to own a product area that actually matters, how to build the credibility that gets you in the room where decisions happen.
If you want to work with someone who has done it at the highest level and can show you exactly how, let's talk.
What mentees say
“Charles is a great mentor. He exceeded my expectations from our very first session. I sought mentorship because I wanted to sharpen my product management skills and get honest, experienced feedback that's hard to find e…”
Afsaneh
Session
“Charles is a great mentor. He exceeded my expectations from our very first session. I sought mentorship because I wanted to sharpen my product management skills and get honest, experienced feedback that's hard to find e…”
Afsaneh
Session
Frequently asked questions
What exactly is a session?
A session is a focused one-on-one call with your mentor. Use it to get feedback, work through a specific problem, review your work, or get unstuck. You reserve up to 1 hour of their time.
How do I pick a time?
After checkout you pick a slot from Charles's live availability, and it's confirmed on the spot.
How does the session take place?
Sessions happen over video call. Your mentor shares the meeting link ahead of time, so all you need is a quiet spot and a stable connection.
Can I reschedule?
Yes, up to 24 hours before the session. Message your mentor and find a new time that works for both of you.
What if my mentor doesn't show up?
You're protected. If a mentor is a no-show, it takes one click to cancel and get your money back, no questions asked.
How do refunds work?
You pay securely by card at checkout. If the session can't go ahead, you can cancel and get your money back instantly from your dashboard.
Still have questions? Visit our Help Center.
Our pledge to you
We're committed to a safe and reliable mentorship experience with quality mentors.
Protected
If you don't hear from a mentor, it only takes one click to get your money back.
Top-rated
All mentors are pre-vetted and continuously evaluated based on their ratings.
Easy scheduling
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Scheduling conflict? No-show? Cancel session & get your money back instantly.