BetterUp has been a significant player in the career growth sector since 2013. It provides a platform where people can contact mentors to help them improve professionally and personally. The mentorship approach has assisted more than 500,000 users, with 90% of their users claiming to have made positive improvements.
We at MentorCruise help connect professionals to the support they need to succeed in their careers. This is why we know about various professional development tools such as BetterUp. Because of this, we're going to give you a complete and fair 2024 BetterUp review to determine if it's worth the money.
In this article, you'll learn:
- What BetterUp is
- Whether BetterUp is worth the investment
- Alternative solutions to BetterUp that may suit your needs
BetterUp Overview
BetterUp has revolutionized the concept of virtual coaching. It's the largest mental health and coaching startup globally, dedicated to empowering individuals. It helps professionals lead a life filled with clarity, purpose, and passion, aiming to propel people toward their highest levels of performance. Since 2013, they've done a great job by blending coaching, curated content, community support, and advanced AI technology together.
The platform has an extensive network of over 3,000 coaches, providing help in 64 languages across more than 70 countries. This vast reach has made BetterUp a go-to resource for 600+ organizations. These include industry giants like NASA, Google, Snap Inc., Hilton, and Warner Media. Through its comprehensive approach, BetterUp offers a unique and effective solution for those seeking to enhance their well-being and achieve their career goals.
BetterUp Pricing
BetterUp has designed its offerings to meet different budgets and needs by offering tiered monthly memberships.
The initial cost for using the full range of coaching services offered by them is just $89 for one session. It moves up to $149 for two sessions and $279 for four sessions monthly.
For those curious about what BetterUp can offer but hesitant to commit financially, there's an opportunity to sign up for a free introductory coaching session. The trial, which is free, was designed to provide potential clients with an opportunity to experience the coaching experience as well as the benefits it could bring in their daily lives.
If you choose not to attend the session and jump right into a monthly subscription, BetterUp offers a 20 percent discount for the first month. This is an example of BetterUp's commitment to making professional and personal development accessible and affordable.
BetterUp Features
BetterUp offers a trio of key features designed for a comprehensive coaching experience:
- BetterUp Lead: This feature is tailored for those in leadership positions or aspiring to be. It focuses on developing essential leadership skills, such as driving performance and spearheading change within the organization. It's particularly beneficial for enhancing capabilities in areas like sales performance, diversity and inclusion, and executive decision-making.
- BetterUp Manage: Recognizing the importance of skill development at all levels, BetterUp Manage employs artificial intelligence to craft customized growth plans. This service is about scaling performance potential by pinpointing and nurturing the skills your business prioritizes.
- BetterUp Care: With an understanding that peak performance is intertwined with well-being, BetterUp Care aims to proactively enhance employees' resilience, agility, and overall mental health. This feature underscores the belief that a healthy workforce is a productive one, offering strategies to maintain high-performance levels without compromising personal well-being.
Including the above, BetterUp's innovative use of AI alongside live coaching sessions forms the Human Transformation Platform. This blend of technology and human insight ensures that development is not only personalized but also aligned with individual or company goals.
Furthermore, the platform can track and measure the effectiveness of coaching sessions. This offers tangible insights into the return on investment in employee development.
BetterUp Pros & Cons
Now that you're familiar with the platform let's quickly dive into BetterUp's pros and cons.
Pros:
- User-Friendly Website: Easy to navigate with comprehensive details on services.
- Science-Backed Techniques: Offers strategies grounded in behavioral science.
- Rich Content Library: A vast collection of resources for further learning.
Cons:
- Non-Rollover Sessions: Missed sessions are not transferred to the next period.
- Repetitive Questionnaires: Some feedback suggests the questionnaires can feel redundant.
- Refund Issues: There have been instances of difficulties in getting refunds.
BetterUp Customer Reviews
While reviewing BetterUp, we explored many reviews on G2 to understand user perspectives. Here’s a general overview of what we found:
Positives Highlighted by Users:
- Effective Mentorship: Users frequently commend the quality of mentorship provided, highlighting the professionalism and expertise of BetterUp coaches.
- User-Friendly Interface: The platform's interface receives praise for its intuitiveness, making it easy for users to navigate and use the resources available.
- Comprehensive Resource Library: BetterUp's extensive collection of self-serve resources is noted as a valuable tool for ongoing learning and motivation.
Areas for Improvement:
- Flexibility in Mentor Selection: While the platform offers flexibility, some users express a desire for a more straightforward process in choosing and testing with different mentors.
- Content Overload: A few reviews mention the challenge of preparing for sessions due to the volume of coaching material, suggesting a need for a balance in content delivery.
- Navigational Challenges: Despite the intuitive design, some users indicate that finding specific tools or navigating the site can sometimes be less straightforward.
Neutral Observation:
The platform's effort to personalize the coaching experience through AI and user feedback stands out as a core strength, alongside its commitment to fostering professional growth. However, the user experience could be further enhanced by addressing the nuances in mentor selection and content management.
Want A BetterUp Alternative?
If this review has you considering your options and BetterUp doesn't seem like the perfect fit for your needs, there's an alternative worth exploring.
At MentorCruise, we offer a mentorship platform that could be just what you're looking for. With a wide array of mentors across many industries, MentorCruise is equipped to provide personalized guidance and support tailored to your specific goals and challenges.
Whether you're seeking to advance in your career, pivot to a new industry, or enhance your personal development, our platform facilitates connections with experienced professionals ready to share their insights and expertise.