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What Does a Performance Coach Actually Do? The Complete Guide

Explore the research-backed benefits of performance coaching and learn how to find the right coach for you.
MentorCruise Team

The MentorCruise team shares crucial career insights in regular blog posts.

If you've ever watched a sporting event like running or boxing, you'll have seen athletes win or beat their personal record and immediately run to the sidelines to embrace their coach.

Maybe you've watched some webinars or podcasts of executives or those at the top of their game who frequently mention the behind-the-scenes guidance that helped them navigate critical career decisions.

Robert Greene and Ryan Holiday are prime examples.

That person on the sidelines—the one helping turn potential into performance—is often a performance coach.

While we've normalized the idea that elite athletes need coaches to excel, many of us still believe we should figure out our professional and personal growth solo. 

But here's the truth: whether you're aiming for the C-suite, launching a business, or simply trying to bring your best self to work each day, a performance coach might be the catalyst that transforms your trajectory.

This guide is here to help break down what a performance coach actually does showcase how they help, how to find the right coach for your needs and goals, and how to get the most out of your performance coaching relationship.

Let's get into it.

What is a performance coach?

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A performance coach is a professional who helps individuals or teams identify and break through the barriers holding them back from peak performance. 

Unlike general life coaches, performance coaches typically focus on specific domains—your career advancement, leadership capabilities, business growth, or even specialized areas like public speaking or executive presence.

The best performance coach serves as:

  • A strategic thinking partner who helps clarify your goals and create actionable plans
  • An accountability ally who keeps you focused on high-impact activities
  • A skilled observer who spots patterns and blind spots you can't see yourself
  • A behavior change specialist who helps transform insights into sustainable habits
  • A challenger who pushes you beyond comfortable limitations
  • A champion who believes in your potential, especially when you waver

What a performance coach is not:

  • A therapist (though coaching can complement therapy)
  • A consultant who simply tells you what to do
  • A mentor who's walked your exact path before
  • A friend who validates without challenging

The most powerful performance coaching relationships combine deep support with a direct challenge, creating a unique space where truth-telling and growth flourish.

What do performance coaches look like in the real world?

Performance coaches come in all shapes and sizes, and it really depends on what you're after and what your individual goals are. However, it comes down to in some way helping you achieve the performance you're seeking, but don't know how to get to yourself.

Let's take a look at some different scenarios and what this may look like.

Example 1: The executive transition

The scenario: Sarah, a brilliant marketing director, was promoted to CMO—her first C-suite role. Despite her technical expertise, she struggled with executive presence, strategic thinking beyond her department, and managing former peers.

The coaching focus: Sarah's performance coach focused on three areas:

  • Developing a communications strategy for different stakeholders
  • Shifting from tactical to strategic thinking
  • Creating boundaries with former peers while maintaining relationships

The process: Weekly sessions alternated between forward-looking strategy and real-time problem-solving. The coach observed Sarah in meetings, providing feedback on presence and impact. Between sessions, Sarah practiced specific communication techniques and reflected on leadership moments in a structured journal.

The outcome: Within six months, Sarah's confidence in executive settings dramatically improved. Board members commented on her strategic contributions, and her team reported clearer direction. Most importantly, Sarah developed an authentic leadership style rather than trying to mimic her predecessor.

Example 2: The entrepreneur's journey

The scenario: Miguel had built a successful consultancy but hit a plateau. Working 70+ hours weekly, he couldn't grow beyond his personal client load and felt perpetually exhausted.

The coaching focus: Miguel's performance coach helped him:

  • Identify the highest-value use of his time and expertise
  • Develop systems to delegate effectively
  • Overcome perfectionism that prevented scaling
  • Create boundaries that protect his creativity and wellbeing

The process: Initial intensive sessions mapped Miguel's business model and personal motivations. Biweekly coaching then focused on implementing specific systems, with Miguel reporting progress and obstacles. The coach consistently challenged Miguel's assumptions about what only he could do.

The outcome: Within a year, Miguel had restructured his business, hired two associates, increased revenue by 40%, and reduced his working hours to 45 per week. Most significantly, he shifted from seeing himself as a "consultant who owns a business" to an "entrepreneur who consults"—a profound identity shift that enabled sustainable growth.

Example 3: The performance plateau

The scenario: Dalia, a software engineer, was technically skilled but consistently received feedback that she wasn't reaching her potential. She struggled with visibility, proactive communication, and expanding her influence.

The coaching focus: Dalia's performance coach concentrated on:

  • Strategic relationship building across teams
  • Communicating technical concepts to non-technical stakeholders
  • Developing executive presence in meetings
  • Building the confidence to share ideas earlier and more assertively

The process: The coach used personality assessments to help Dalia understand her natural communication style and how others perceived her. They role-played difficult conversations before important meetings. Dalia recorded herself presenting and analyzed the recordings with her coach.

The outcome: Within four months, Dalia's manager noted her increased meeting contribution. She successfully led a cross-functional project, something she would have avoided previously. Her performance review highlighted her improved influence, and she was selected for a high-visibility project team.

These examples illustrate a crucial point: performance coaching is highly customized to individual needs and contexts. The common thread is translating potential into actual performance through structured support, accountability, and challenge.

Why consider a performance coach, and what are the benefits?

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The benefits of a performance coach are quite simple, but again, it depends on your needs as to whether it's going to be a worthwhile investment or not. Here are some considerations:

Accelerated development and results

Research by the International Coach Federation found that 80% of people who received coaching reported increased self-confidence, and over 70% benefited from improved work performance, relationships, and more effective communication skills.

A study published in Manchester Review reported that executives who received coaching showed an ROI of almost six times the program cost. The study noted improvements in productivity, quality, organizational strength, customer service, and shareholder value.

Objective feedback and perspectives

We all have blind spots—behavior patterns or thinking that limit our effectiveness without awareness. 

A performance coach provides an objective outside perspective and creates a safe space for the kind of direct feedback rarely received from colleagues or bosses.

Sustained behavior change

While seminars and books offer knowledge, research in neuropsychology shows that sustained behavior change requires consistent practice, feedback, and accountability over time—precisely what a coaching relationship provides.

A study by Olivero, Bane, and Kopelman (1997) published in Public Personnel Management showed that training alone increased productivity by 22%, but training plus coaching increased productivity by 88%.

Reduced stress and improved wellbeing

Research published in the International Journal of Evidence-Based Coaching and Mentoring found that coaching significantly reduced stress and improved wellbeing by helping individuals develop more effective coping strategies and better work-life integration.

Enhanced decision-making

A performance coach helps you clarify your values and priorities, leading to more aligned decision-making. Research shows that decisions consistent with personal values lead to greater satisfaction and commitment to follow-through.

How to find the right performance coach: A step-by-step guide

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Finding the right performance coach involves more than a quick Google search. Here's a systematic approach to finding someone who can truly catalyze your growth:

Step 1: Clarify your goals and challenges

Before searching for a coach, specify what you want to achieve. Ask yourself:

  • What specific performance areas do I want to improve?
  • What patterns have held me back in the past?
  • Do I need expertise in a particular industry or challenge?
  • What type of coaching relationship would work best for my personality?
  • What outcomes would make the coaching investment worthwhile?

Being clear about your needs will help you evaluate potential coaches more effectively.

Step 2: Understand the different types of performance coaches

Performance coaches often specialize in specific domains:

  • Executive coaches work with leaders on strategic thinking, executive presence, and leadership effectiveness
  • Business coaches focus on entrepreneurship, corporate and business growth, and operational effectiveness
  • Career coaches assist with job transitions, advancement strategies, and professional development
  • Leadership coaches help develop management capabilities and team effectiveness
  • Communication coaches specialize in presentation skills, influence, and impact
  • Sales performance coaches concentrate on sales strategies and client relationship skills

Identify which specialization aligns with your primary goals.

Step 3: Research potential coaches

Quality sources for finding vetted performance coaches include:

  • Professional coaching organizations like the International Coach Federation (ICF) or the Association for Coaching
  • Recommendations from colleagues who have worked with coaches
  • HR or talent development departments within your organization
  • Coaching platforms that pre-screen and match coaches with clients
  • LinkedIn for coaches with relevant experience and recommendations
  • University executive education programs that often maintain coach networks

Create a shortlist of 3-5 potential coaches who appear to align with your needs.

You can also find a variety of highly qualified and experienced performance coaches from different industries here at Mentorcruise.

Step 4: Assess credentials and experience

While coaching remains largely unregulated, specific credentials indicate professional training and adherence to ethical standards:

  • Certification from recognized bodies like ICF, which offers Associate, Professional, and Master Certified Coach credentials
  • Specialized training programs from institutions like the Co-Active Training Institute or the Hudson Institute
  • Relevant professional experience in your industry or challenge area
  • Client testimonials and case studies demonstrating impact

Remember that credentials alone don't guarantee chemistry or effectiveness, but they do indicate professional commitment.

Step 5: Conduct chemistry sessions

Most legitimate performance coaches offer complimentary "chemistry" or discovery sessions. Use these to assess:

  • Do you feel both supported and challenged in the conversation?
  • Does the coach ask insightful questions that deepen your thinking?
  • Do they listen deeply rather than rushing to solutions?
  • Can they articulate a clear coaching approach and process?
  • Do you feel a sense of trust and openness in the interaction?

The chemistry between you and your coach is paramount—trust your instincts about who you'd work with most effectively.

Step 6: Clarify logistics and expectations

Before committing, ensure clarity on the practical aspects:

  • Coaching structure: Session frequency, duration, and total engagement length
  • Communication between sessions: Availability for quick questions or emergency support
  • Assessment tools: What diagnostics or assessments might be used
  • Measurement: How progress will be tracked and success defined
  • Confidentiality: Clear boundaries, especially if your organization is paying
  • Investment: Full cost understanding, including any additional materials or assessments

A professional coach will have clear, transparent answers to these questions.

How to maximize your performance coaching experience

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Once you've found the right performance coach, these strategies will help you get maximum value from the relationship:

1. Commit to radical honesty

The coaching space is only as effective as your willingness to be completely honest—about your challenges, fears, mistakes, and aspirations. Holding back crucial information limits what your coach can help you address.

Action step: In your first session, practice sharing something you normally wouldn't disclose in a professional setting—perhaps fear or insecurity—to establish a pattern of openness.

2. Embrace discomfort

Growth happens at the edge of your comfort zone. The most valuable coaching moments often feel uncomfortable—whether it's receiving challenging feedback, attempting new behaviors, or questioning long-held assumptions.

Action step: After each session, note which parts of the conversation made you uncomfortable and why—these are often signposts pointing toward important growth areas.

3. Take ownership of the agenda

While your coach will guide the process, the most effective coaching relationships involve the client taking active ownership of the focus areas. Come to each session with specific situations to discuss and clear goals for the conversation.

Action step: Maintain a "coaching topics" note on your phone where you capture situations, challenges, or wins to discuss in your next session.

4. Do the work between sessions

The real transformation happens between coaching sessions as you apply insights and practice new behaviors. Treat "homework" or commitments with the same seriousness you would treat deliverables for your most important client.

Action step: Block 30 minutes after each coaching session to plan specific implementation steps and schedule check-in points before your next session.

5. Create feedback loops

Accelerate your growth by systematically gathering feedback on your progress from colleagues, direct reports, and other stakeholders. This external data helps you and your coach adjust strategies for maximum impact.

Action step: Identify 2-3 trusted colleagues who interact with you regularly and ask them to notice specific behaviors you're working on. Check in with them biweekly for honest feedback.

6. Measure progress systematically

Defining success metrics at the outset creates focus and helps demonstrate the ROI of coaching. These metrics might include:

  • Behavioral changes: Specific new behaviors or eliminated habits
  • Feedback shifts: Changes in how others perceive your effectiveness
  • Performance metrics: Concrete business results that improve
  • Personal indicators: Reduced stress, improved confidence, greater clarity

Action step: Create a simple spreadsheet with your key metrics and rate your starting point on a 1-10 scale. Update monthly to track progress.

7. Integrate coaching with other development

Performance coaching works best when integrated with other development activities like reading, courses, or mastermind groups. Share these resources with your coach so they can help you extract and apply the most relevant insights.

Action step: Create a personal development inventory of books, courses, and resources you're engaging with and share it with your coach to create connections.

Common challenges in performance coaching (and how to overcome them)

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Even the most productive coaching relationships face obstacles. Here's how to navigate common challenges:

Challenge 1: Initial vulnerability hurdle

Many clients, especially high-achievers, struggle with the vulnerability required to fully engage in coaching.

Solution: Start with smaller disclosures and build up to more significant ones as trust develops. Remember that your coach has likely heard similar concerns from others and won't judge you for your challenges.

Challenge 2: Implementation friction

You leave sessions energized but struggle to implement new behaviors in the midst of daily demands.

Solution: Start with micro-changes that require minimal time. Block implementation time on your calendar immediately after sessions. Create environmental triggers that remind you of new behaviors.

Challenge 3: Progress plateaus

After initial gains, you hit a plateau where progress seems to slow or stall.

Solution: This is normal in any development process. Use it as an opportunity to reassess goals and strategies with your coach. Sometimes, plateaus indicate a need to consolidate learning before the next growth phase.

Challenge 4: External resistance

As you change behaviors and patterns, you may face resistance from colleagues accustomed to your old ways of operating.

Solution: Share your development goals with key stakeholders so they understand the changes they're observing. Ask for their support and feedback during the transition. Recognize that their adjustment period is normal.

Challenge 5: Coaching relationship drift

Over time, sessions may become comfortable check-ins rather than growth-driving conversations.

Solution: Periodically reassess coaching goals and progress. Don't shy away from asking your coach for more challenge if you feel the relationship has become too comfortable. Consider setting completely new goals once initial objectives are achieved.

Performance coaching in different life stages: When does it make most sense?

While performance coaching can be valuable at any career stage, specific transition points often yield the highest return on investment:

Career inflection points

  • Promotion to first management role: Navigating the shift from individual contributor to leader
  • Executive transitions: Stepping into C-suite or senior leadership positions
  • Career changes: Moving into new industries or functions
  • Re-entry: Returning to the workforce after an extended absence

Business evolution stages

  • Business launch: Moving from idea to viable operation
  • Growth inflection: Scaling beyond founder capabilities
  • Team expansion: Building and leading larger teams
  • Market challenges: Navigating industry disruption or competitive threats

Performance-specific situations

  • Following performance feedback: Addressing specific development areas
  • Before major initiatives: Preparing for high-stakes projects or presentations
  • After setbacks: Rebuilding confidence and strategy after failures
  • During high-stress periods: Maintaining effectiveness during intense challenges

The right timing increases your receptivity and creates natural opportunities to apply coaching insights immediately.

Understanding performance coaching costs and investment returns

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Performance coaching represents a significant investment, with costs varying based on the coach's experience, specialization, and market:

  • Early career coaches: $100-$300 per session
  • Established professional coaches: $300-$600 per session
  • Elite executive coaches: $500-$3,500+ per session

Most coaching engagements involve sessions every 2-4 weeks over a 6-12 month period, creating total investments ranging from $3,000 to $50,000+ for high-end executive coaching.

While these figures may seem substantial, consider the following:

  • Cost of stagnation: What is the financial impact of remaining at your current performance level?
  • Opportunity cost: What opportunities might you miss without development?
  • Acceleration value: How much is it worth to achieve your goals years faster?
  • Risk reduction: What is the value of avoiding costly mistakes or wrong turns?

Many clients report that effective coaching pays for itself many times over through increased compensation, better opportunities, or enhanced business performance.

Beyond one-on-one: Other performance coaching models

While individual coaching provides the most customized support, alternative coaching models offer different advantages:

Group coaching

Small groups (4-8 people) work with a coach on similar challenges, providing:

  • Lower cost per participant
  • Peer learning and support
  • Diverse perspectives on common challenges
  • Built-in accountability network

Most effective for: Early to mid-career professionals facing similar transitions.

Team coaching

A coach works with intact teams to improve collective performance through:

  • Enhanced team dynamics
  • Improved communication patterns
  • Clarified roles and decision rights
  • Alignment around goals and strategies

Most effective for: Leadership teams or project teams facing significant challenges or transitions.

Internal coaching programs

Some organizations develop internal coaching capabilities, offering:

  • Greater organizational context
  • Alignment with company culture and values
  • Higher accessibility and lower external cost
  • Integration with other development programs

Most effective for: Companies with mature talent development functions and trained internal coaches.

Each model offers a different set of trade-offs between customization, cost, and perspectives.

Wrapping up

A performance coach can be the catalyst that transforms potential into exceptional results—but only if you're ready to engage in the process fully.

Consider a performance coach if:

  • You have specific performance goals you haven't been able to achieve on your own
  • You're facing a significant transition or challenge that stretches your current capabilities
  • You recognize patterns that have limited your effectiveness in the past
  • You're willing to invest not just financially but emotionally in your development
  • You're open to feedback and committed to implementing new approaches

The right performance coaching relationship creates a unique space where challenge and support combine to accelerate your growth beyond what you might achieve alone.

Ready to explore how a performance coach could accelerate your professional journey? 

Mentorcruise connects you with experienced performance coaches who bring both proven expertise and personalized approaches to your development. 

Whether you're navigating leadership challenges, maximizing your career potential, or building a high-performing business, our carefully vetted coaches provide the structured support and accountability that transforms aspirations into achievements.

Don't leave your performance to chance. 

Find your ideal performance coach today and discover what becomes possible when potential meets the right partnership.

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