Emma Carpenter

Senior Design Director @ Global Consulting Firm
20+ years of experience in strategic design | UX | Product | 15 years mentoring and coaching design teams
South Africa 5.0 (14 reviews) Active today Usually responds in a few hours
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Services

$180 / month

Design and career coaching to increase your confidence and ability. Fun and friendly mentoring!

4 calls per month (40min/call)

Unlimited Q&A via chat

Expect responses in 24 hours or less

Hands-on support

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About

Hello everyone, I've been a design practitioner and experience strategist for 25 years and have led and mentored designers at many agencies and firms including Fjord, Ogilvy and AKQA. I've hired and developed the careers of more than 100 people and coached and mentored over 50 to senior design and studio positions in Service Design, Product Design, UX and UI using a proven career and promotion framework designed to highlight areas of growth and improvement which we work through together. I like to get to know people on a personal level which means we can structure the mentoring to suit your specific challenge and the practical application of it in your environment.

More about me, I like use a range of design methodologies to solve business problems and conceptualise solutions and services to shape, build and launch products for clients across every industry including retail, FMCG, financial services, energy and telecommunications. I focus on cross discipline, collaborative design projects, with specialists in adjacent fields such as technology, IT, marketing, business strategy and sales to deliver measurable results and inherently change customer behaviour. I have judged at digital and advertising award shows including Cannes Lions.

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What mentees say

Yves

Yves

5 out of 5 stars

Standard Plan · 
10 months

Knowledgeable, analytical, and empathetic. Of all the mentors I’ve had —and there’s been a fair many— Emma stands head and shoulder above the rest. I can’t recommend her enough.

Yves wrote 1 more review for the same mentorship
Yves

Yves

5 out of 5 stars

John-Luke

John-Luke

5 out of 5 stars

Standard Plan · 
10 months

I had been seeking mentorship for a while, and Emma stood out immediately with her depth of experience and strategic background. From the first few conversations, it was clear that she truly understands the nuances of design and career growth. Our regular, informal discussions I've found super effective, & provided me with much-needed structure in my career focus. I’ve started thinking differently as a designer—gaining a deeper understanding of how to leverage my skills, not just for personal growth but also to contribute more effectively to my workplace. Her guidance has helped me align my career trajectory with my company’s goals, creating a win-win situation. If you're looking for a mentor who is insightful, supportive, and helps you see the bigger picture, I highly recommend Emma!

Jenny

Jenny

5 out of 5 stars

Standard Plan · 
6 months

Emma is an attentive, inquisitive, and thoughtful mentor. She tailors her extensive knowledge to your particular needs, and really spends time getting to know you, your way of working, and your goals. I was pivoting into UX from a cross-sectional discipline without any real experience, and instead of automatically labeling me as a beginner, she met me where I was at and helped me utilize and showcase my past experiences without having to start from scratch. With great prompts and exercises, Emma is also action-oriented, which helped me tremendously when staying on track with my to-do's, and her practical tips and advice have already helped me grow in so many ways. She's also a friendly, easygoing, and interesting person to get to know! Really grateful for our time together and looking forward to continuing our mentorship as my career grows!

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