$340 / month
4 calls per month (45min/call)
Unlimited Q&A via chat
Expect responses in 24 hours or less
Hands-on support
No credit card required
One-off sessions with Ja'Rod
One-off sessions are a great option if you’re looking for specific advice on a certain topic.
If you're looking for a mentor, and you're just not sure about how this all works – this one is for you. In a casual, informal introductory call, a mentor will introduce themselves, show you around the platform, explain how our mentorships work, and explain …
Having a good resume on hand when going on the job hunt is crucial, and will make your search a lot easier. Even if you're not looking for a new position right now, having an up-to-date CV that sells your experience to future potential employers …
Whatever doesn't fit the mold: Get 30 minutes with a mentor to discuss your needs. Be it help with some code, discussing through an issue with your business, help for something at work or an issue with a project.
Some big interviews coming up? In this 1-hour session, a mentor with hiring experience will act as a technical interviewer and ask you some standard hiring questions that you might hear in one of your future interview too, and will evaluate your replies. As a …
Whatever doesn't fit the mold: Get a full hour with a mentor to discuss your needs. Be it help with coding something, deciding on a strategy for your business, pushing your career forward or help with a project. If you don't know whether what you …
I’m Ja’Rod Morris, and I’m passionate about helping professionals unlock their potential and achieve their goals. Over the past 19 years, I’ve had the privilege of working with organizations like IBM, Apple, VMware, and UKG, leading teams and initiatives in Customer Success, leadership development, and strategic program growth. Today, I serve as the Senior Director of Customer Success and Membership at TechSoup, where I manage a cross-functional team and drive programs focused on engagement, retention, and impact in an uncertain global civil society environment.
I’m also the founder of Tribe Strategy, where I work with organizations looking to increase their valuation ahead of potential acquisitions by improving customer retention and reducing churn. Whether it’s through building stronger Customer Success playbooks or coaching teams to execute with more consistency and confidence, I help businesses position themselves for the best possible outcomes.
On the individual side, I mentor Customer Success professionals and emerging leaders who want to grow their communication skills, leadership presence, and strategic thinking. I also actively use AI in my day-to-day work — leveraging tools like ChatGPT to streamline operations, enhance customer experiences, and support better decision-making — and I enjoy guiding others to do the same in practical, value-driven ways.
If you’re looking for a mentor who is going to tell you what you need to hear to elevate, not what you want to hear, look no further.
I will help you level up in Customer Success, leadership, communication, or applying AI thoughtfully in your work, I’d love to collaborate. My approach is honest, supportive, and tailored to your goals — I’ll help you see your blind spots, strengthen your strategy, and grow with confidence.
Notify me when Ja'Rod has new spots
We will send you a quick email if Ja'Rod has new open spots for mentorship, and only in that case!
Book a free intro call with Ja'Rod
Connect with Ja'Rod in a quick call (usually under 30 minutes)
This is just a preview of Ja'Rod's availability. You'll be able to reserve a spot after you confirm booking.
available days in the next 30 days.
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