Farzad Khosravi

I'm a 3x founder, CEO and Founder of Cicero.ly, Intel Ignite Mentor, a Flow Institute Certified Business Coach, 5/5 Rated GrowthMentor with over 70 reviews, and Creator of the No BS Startup Guide who has worked with over 200 founders and executives on growth strategy, idea validation, leadership, and product development.

I have +10 years of experience in product management, sales, marketing, and customer experience strategy at top tier Venture-Backed Silicon Valley companies such as Sendgrid/Twilio, Guild Education, Nylas, and more.

If you're looking for a holistic approach to growth that will unblock your growth, you've come to the right place! I'll help you unblock growth in all areas of your business, from product to marketing to customer experience, so you can start seeing results fast.

I offer four broad services. Those are:

Marketing Strategy:
- Email Marketing Strategy Consultation
- Email Deliverability Consultation
- Newsletter growth and design
- Nurture campaigns for inbound leads
- IP and domain warmup
- Email campaigns creation and management
- Email review, editing, and coaching
- Copywriting, landing page design, and marketing positioning

Customer Experience Strategy:
- Coaching/mentoring support and success team and leaders
- Customer journey mapping
- User experience/user interface audit and consultation
- Optimizing onboarding emails, calls, and flow
- Growth strategies using upsells, cross-sells, and organic growth
- Getting customers to evangelize (case studies, reviews and referrals) your product for free inbound marketing and social proof

Sales Strategy:
- Setting up tooling and processes
- Review and write cold emails
- Lead generation and prospecting
- Coaching sales team on pitching and demos
- Sales psychology training

Business Consulting:
- Executive coaching and mindset.
- Design, audit, and validate OKRs and business goals
- Business plan creation, validation, and audit.
- Customer development and alignment strategy
- Competitor analysis
- Startup idea validation and venture thinking.

Tools
Technical: Honeycomb, Kibana, MongoDB, Splunk, Retool, Postman, Mixpanel, Amplitude, Metabase, API
CRM: Gainsight, Salesforce, Hubspot, ClickUp, PipeDrive, Notion, Apollo
Product/Project: Clubhouse, Notion, Jira, Asana, Hotjar, Figma
Email: Customer.io, SendGrid, MailChimp, ActiveCampaign, Sendinblue, Google Analytics
Support: Zendesk, HelpScout