Transform your Customer Experience team with expert-led workshops. Learn proven Customer Experience methodologies, improve Customer Experience processes, and develop strong relationships with customers. Join 34 experienced Customer Experience professionals for interactive training.
Our workshops are designed to help Customer Experience teams and professionals develop essential skills and improve their Customer Experience process.
Learn from experienced Customer Experience professionals who have mastered the art of building strong relationships and closing deals.
Gain real-world Customer Experience experiences through interactive exercises and role-playing scenarios.
Access professional Customer Experience training from anywhere with our virtual workshop format.
Cover essential Customer Experience skills, from customer insights to closing techniques.
Perfect for Customer Experience managers looking to develop their team's capabilities.
Advance your Customer Experience career with proven methodologies and best practices.
Our workshops cover essential aspects of professional Customer Experience to help you and your team succeed.
Our workshop hosts are experienced Customer Experience professionals who have mastered the art of building strong relationships and closing deals. They bring real-world Customer Experience experiences to help you develop essential Customer Experience skills.
Enhance your Customer Experience knowledge with these carefully selected books.
What simple innovation brought billions in new investments to Fidelity? What basic misunderstanding was preventing Office Depot from achieving its growth potential? What surprising insights helped the Mayo Clinic better serve both doctors and patients? ...
Struggling to ensure that the customer is at the center of all your business does? This book is your guide to putting the "customer" in customer experience. Not sure what that means? Well, for starters, too many executives believe they are delighting their customers. Why wouldn't they think that?! ...
Delivering Happiness: A Path to Profits, Passion, and Purpose is a book by Zappos CEO Tony Hsieh. It details his life as an entrepreneur, with emphasis on the founding of LinkExchange and Zappos.
Everything you need to know about our Customer Experience workshops.
We’ve already delivered 1-on-1 mentorship to thousands of students, professionals, managers and executives. Even better, they’ve left an average rating of 4.9 out of 5 for our mentors.
"Naz is an amazing person and a wonderful mentor. She is supportive and knowledgeable with extensive practical experience. Having been a manager at Netflix, she also knows a ton about working with teams at scale. Highly recommended."
"Brandon has been supporting me with a software engineering job hunt and has provided amazing value with his industry knowledge, tips unique to my situation and support as I prepared for my interviews and applications."
"Sandrina helped me improve as an engineer. Looking back, I took a huge step, beyond my expectations."
"Andrii is the best mentor I have ever met. He explains things clearly and helps to solve almost any problem. He taught me so many things about the world of Java in so a short period of time!"
"Greg is literally helping me achieve my dreams. I had very little idea of what I was doing – Greg was the missing piece that offered me down to earth guidance in business."
"Anna really helped me a lot. Her mentoring was very structured, she could answer all my questions and inspired me a lot. I can already see that this has made me even more successful with my agency."
