experienced Customer Experience professionals for interactive training.
Skip the one-size-fits-all sessions. Get expert instruction that's relevant, hands-on, and made for your team.
Our workshops are designed to help Customer Experience teams and professionals develop essential skills and improve their Customer Experience process.
Learn from experienced Customer Experience professionals who have mastered the art of building strong relationships and closing deals.
Access professional Customer Experience training from anywhere with our virtual workshop format.
Perfect for Customer Experience managers looking to develop their team's capabilities.
Gain real-world Customer Experience experiences through interactive exercises and role-playing scenarios.
Cover essential Customer Experience skills, from customer insights to closing techniques.
Advance your Customer Experience career with proven methodologies and best practices.
Our workshops cover essential aspects of professional Customer Experience to help you and your team succeed.
Effective Customer Experience conversations
Building strong relationships
Understanding customer insights
Customer Experience methodology mastery
Virtual selling strategies
Customer Experience cycle optimization
Explore a curated network of vetted mentors – engineers, designers, founders, and more. Find someone who matches your goals, skills, and budget.
Choose a flexible plan that fits your pace – whether it's Q&A chats, regular calls, or something in between, your mentor will help you build a personalized roadmap.
Get ongoing support through regular calls, check-ins, and feedback. Your mentor stays with you for the long haul.
Mentees who stick with their mentor for 3+ months reach their goals 2x faster than they would on their own. Fewer dead ends, more breakthroughs.
Our workshop hosts are experienced Customer Experience professionals who have mastered the art of building strong relationships and closing deals. They bring real-world Customer Experience experiences to help you develop essential Customer Experience skills.
Get personalized mentor recommendations based on your goals and experience level
Start matchingEnhance your Customer Experience knowledge with these carefully selected books.
What simple innovation brought billions in new investments to Fidelity? What basic misunderstanding was preventing Office Depot from achieving its growth potential? What surprising insights helped the Mayo Clinic better …
Struggling to ensure that the customer is at the center of all your business does? This book is your guide to putting the "customer" in customer experience. Not sure what …
Delivering Happiness: A Path to Profits, Passion, and Purpose is a book by Zappos CEO Tony Hsieh. It details his life as an entrepreneur, with emphasis on the founding of …
Everything you need to know about our Customer Experience workshops.
You can browse our list of expert Customer Experience workshop hosts and filter by specific Customer Experience skills, industry experience, or host availability. Each host profile details their expertise, workshop topics, and reviews from previous clients to help you make an informed decision.
Most Customer Experience workshops range from 1 to 4 hours, designed to be intensive and impactful. They are typically conducted virtually via video conferencing platforms, incorporating interactive elements like Q&A sessions, group discussions, practical exercises, and case studies. Some hosts may offer multi-session workshops or customized longer programs.
Absolutely! Many of our Customer Experience workshop hosts are experienced in customizing their content to address the unique challenges, goals, and context of your specific industry or company. We recommend discussing your requirements directly with the host during the booking process to ensure the workshop is perfectly aligned with your needs.
Pricing for Customer Experience workshops varies depending on the host's experience, workshop duration, and level of customization. Typical workshop prices start from $250. You can find specific pricing details on each host's profile page. Many hosts also offer group rates or packages for multiple sessions or larger teams.
Booking is straightforward. Once you've selected a workshop host, you can typically click a "Book a session" or "Contact Host" button on their profile. This will allow you to discuss your requirements, confirm availability, and finalize the booking. Payment is usually handled securely through our platform.
Most hosts provide workshop materials, such as presentation slides, templates, checklists, or resource guides. Some may also offer follow-up Q&A sessions, access to an online community, or supplementary materials to reinforce learning and support the ongoing application of the Customer Experience skills covered.
We've already delivered 1-on-1 mentorship to thousands of students, professionals, managers and executives. Even better, they've left an average rating of 4.9 out of 5 for our mentors.
Find a workshop hostStart with a discovery call or browse trainers to see who fits your needs.
Tailored training plans for your team’s goals
Flexible formats and scheduling
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