$360 / month
1 call per month (30min/call)
Unlimited Q&A via chat
Expect responses in 2 days
As Principal PM, Head of AI Product at Intuit Quickbooks/Mailchimp, I built Customer Agent, an agentic AI product that scaled to 6 million small businesses across 11 countries and languages — featured in Fortune and called out by the CEO as a flagship AI initiative. Because of this and other agentic launches I was promoted from Senior PM -> Staff PM -> Senior Staff PM -> Principal PM/Head of AI at Quickbooks + Mailchimp.
Article here: https://fortune.com/2025/06/27/intuit-ceo-sasan-goodarzi-on-the-most-significant-launch-weve-ever-had-in-our-history/
I took Customer Agent from a blank page to a global platform, leading the product through every stage from first prototype to international expansion.
Before Intuit, I held PM roles at Workday and and earned my MBA from UCLA Anderson. My earlier career was in quantitative finance — I was a quantitative researcher at Morgan Stanley and traded bonds for a $100B+ fund at Franklin Templeton, which gave me a very different lens on how to think about risk, scale, and building under uncertainty.
I work with PMs at every stage of the journey — whether you're preparing for your next big interview, navigating the messy middle of a mid-career plateau, figuring out how to lead an AI product org, or just need a sounding board on a tough stakeholder situation or roadmap decision.
No topic is too strategic or too tactical. I've been in the room making those calls and I can help you think through yours.
Where I go deepest is AI product management. Not the slide deck version — the real work of shipping AI products, managing model uncertainty, building trust with skeptical customers, and scaling something that didn't exist before you showed up. If you're trying to break into AI PM or already in it and want to operate at a higher level, that's where I bring the most value.
Mentees who work with a mentor for 3+ months reach their goals 2x faster than those going it alone. Long-term mentorship means fewer false starts, more focused sessions, and support that builds week after week.
97% satisfaction across all mentors
Personalized feedback and growth plans
Trusted by thousands of mentees
Notify me when Charles has new spots
We will send you a quick email if Charles has new open spots for mentorship, and only in that case!
Book a free intro call with Charles
Connect with Charles in a quick call (usually under 30 minutes)
One-off sessions with Charles
One-off sessions are a great option if you're looking for specific advice on a certain topic.
Great leadership is not just about managing people. It is about building trust, making better decisions, communicating clearly, and helping others do their best work. …
Whatever doesn't fit the mold: Get a full hour with a mentor to discuss your needs. Be it help with coding something, deciding on a …
What's included in the trial?
Every trial is a little different–here's what Charles says about their trial:
We'll meet for a quick call where we:
- Break the ice and introduce ourselves
- Discuss your goals and how I can support you
- Coordinate logistics like time zones, meeting frequency, and communication methods