Shyle Braithwaite

My name is Shyle and I'm the Senior Director of Customer Care at Tucows and an Integral Certified Coach at Westend Coaching with a passion for people, growth, and development.

I'm an experienced leader with a demonstrated history of success working in the digital/technical space. I possess knowledge in business planning, people management, customer success, customer support, sales, service delivery, incident response, and project management. I'm focused on positively impacting and inspiring those I work with by creating an environment centred around continuous growth, development, and advocacy. This is accomplished through coaching, mentorship, strategy, operations, performance, and team engagement of both leaders and ICs.