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Jess Phoa Quick Responder
I'm a senior product designer at Gladly with 5+ years of experience who loves a good home-cooked meal, playing with my dog, and hanging out with Mother Nature. I love using design to demystify technology and make people’s lives easier! Before joining Gladly I worked at Mastercard, Chartbeat, and MullenLowe.
I earned both my B.A. in History and Human-Computer Interaction and Master of Human-...