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Find a Customer Experience consulting firm

Tired of trying to learn about Customer Experience on your own? Make the life-changing decision & get Customer Experience skill help from a trained, experienced Customer Experience expert. Get that knowledge you need to pursue your dream career.

At your fingertips: a dedicated Customer Experience consulting firm

Want to start a new dream career? Successfully build your startup? Itching to learn high-demand skills? Work smart with an online mentor by your side to offer expert advice and guidance to match your zeal. Become unstoppable using MentorCruise.

  • Thousands of mentors available
  • Flexible program structures
  • Free trial
  • Personal chats
  • 1-on-1 calls
  • 97% satisfaction rate

5 out of 5 stars

“Having access to the knowledge and experience of mentors on MentorCruise was an opportunity I couldn't miss. Thanks to my mentor, I managed to reach my goal of joining Tesla.”

Only 2 Spots Left

Do you feel overlooked? Do you believe you could perform at a higher level if you were given the opportunity? And yet, you are surrounded by incompetent managers who have been promoted above their capabilities? Nothing frustrates me more than this situation. To think they're not seeing your potential, that …

$330 / month

Only 1 Spot Left

I currently run my own sales consulting & coaching company. When you're ready, I can help you to overcome your most pressing sales challenges. I specialize in turbocharging commercial teams and am passionate about helping people get better at SALES, a seriously misunderstood craft. In the past, I've helped over …

$380 / month

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Hello everyone, I've been a design practitioner and experience strategist for 25 years and have led and mentored designers at many agencies and firms including Fjord, Ogilvy and AKQA. I've hired and developed the careers of more than 100 people and coached and mentored over 50 to senior design and …

$180 / month

Only 3 Spots Left

I've been a business leader and coach since 2013 when I left a successful career at American Express to found my own business. I've always been fascinated by the way people behave, both alone and in groups, and I ventured deeply into this subject by designing, building and operating loyalty …

$60 / month

Only 5 Spots Left

I'm Michael, a retired professional based in Spain with a wealth of leadership, industry, coaching, and transformative experience. Over my 30-year career, I've navigated various sectors, including Retail Banking, Financial Services, Insurance, Manufacturing, Telecoms, and Government, both as a permanent member of staff and as a freelance advisor. Recently, I've …

$160 / month


I've been in tech sales for over 14 years. First as an AE, Sales Manager, and Sales Coach at companies including Evernote, HubSpot, and Outreach, and currently as a Strategist at Salesloft where I help our largest accounts (Verizon, Office Depot, Cloudflare, and others) to refine and streamline how their …

$300 / month

Only 2 Spots Left

Across a decade in the bustling IT sector, I've honed my expertise in customer success strategy, team leadership, and operational precision. Transitioning seamlessly from client-focused roles to guiding teams, I've gained a broad view of industry dynamics. At my consultancy, I offer tailored strategic solutions to tech ventures, startups, ecommerce, …

$140 / month


Andrew is a leadership multiplier and operational strategist who extends CEO capacity and builds high-performance teams. As a Vistage Chair and maximizes his strengths and passion in bringing business leaders together in solving problems. With experience across business, technical, and operational domains, Andrew brings a multidimensional perspective to complex challenges. …

$100 / month

5 out of 5 stars

“After years of self-studying with books and courses, I finally joined MentorCruise. After a few sessions, my feelings changed completely. I can clearly see my progress – 100% value for money.”

Top Firms

Leading Customer Experience Consulting Companies

Here are the top consulting firms specializing in Customer Experience services, along with their key strengths and areas of expertise. These firms have proven track records of delivering exceptional results for their clients.

McKinsey & Company

Large
4.5/5

Specialty

Strategy & Operations

Key Strengths

  • Global presence and extensive industry network
  • Proven methodologies and frameworks
  • Deep expertise in Customer Experience

Boston Consulting Group

Large
4.4/5

Specialty

Digital Transformation

Key Strengths

  • Global presence and extensive industry network
  • Proven methodologies and frameworks
  • Deep expertise in Customer Experience

Bain & Company

Large
4.3/5

Specialty

Private Equity

Key Strengths

  • Global presence and extensive industry network
  • Proven methodologies and frameworks
  • Deep expertise in Customer Experience

Deloitte

Large
4.2/5

Specialty

Technology & Innovation

Key Strengths

  • Global presence and extensive industry network
  • Proven methodologies and frameworks
  • Deep expertise in Customer Experience

PwC

Large
4.1/5

Specialty

Digital & Technology

Key Strengths

  • Global presence and extensive industry network
  • Proven methodologies and frameworks
  • Deep expertise in Customer Experience

Accenture

Large
4.6/5

Specialty

Digital Skills & Training

Key Strengths

  • Global presence and extensive industry network
  • Proven methodologies and frameworks
  • Deep expertise in Customer Experience

Capgemini

Large
4.3/5

Specialty

Technical Skills Development

Key Strengths

  • Global presence and extensive industry network
  • Proven methodologies and frameworks
  • Deep expertise in Customer Experience

Infosys

Large
4.2/5

Specialty

Professional Skills Training

Key Strengths

  • Global presence and extensive industry network
  • Proven methodologies and frameworks
  • Deep expertise in Customer Experience
Why Choose Mentorship?

The Mentorship Advantage

While consulting firms offer comprehensive services, mentorship provides unique benefits that can be more suitable for your specific needs. Discover why many professionals are choosing personalized mentorship for their growth and development.

Personalized Attention

Get one-on-one guidance tailored to your specific needs and goals, unlike the standardized approaches of large consulting firms. Your mentor will focus exclusively on your success and growth.

  • Customized learning path
  • Direct feedback and support
  • Flexible scheduling
Cost-Effective

Access expert guidance at a fraction of the cost of traditional consulting services, with flexible engagement models that fit your budget and schedule.

  • Pay-as-you-go options
  • No long-term contracts
  • Transparent pricing
Practical Learning

Learn through hands-on experience and real-world applications, rather than theoretical frameworks and presentations. Apply knowledge directly to your work.

  • Real-world case studies
  • Immediate application
  • Industry best practices
Industry Overview

Consulting vs. Mentorship in Customer Experience

The Customer Experience consulting industry is evolving, with traditional firms facing competition from more agile, personalized approaches. While large consulting firms dominate the market, many businesses are discovering the unique advantages of mentorship as a flexible and cost-effective alternative. Here's how the top players compare:

Traditional Consulting

Large consulting firms offer comprehensive services but often come with high costs, rigid structures, and less personalized attention. They're ideal for large-scale transformations but may be overkill for specific skill development.

  • Comprehensive but expensive solutions
  • Structured engagement models
  • Best for enterprise-wide changes
  • Limited flexibility in scope
Mentorship Alternative

One-on-one mentorship provides personalized guidance, flexible engagement, and cost-effective skill development. Perfect for targeted growth and practical application of Customer Experience expertise.

  • Personalized learning experience
  • Flexible scheduling and pricing
  • Direct access to industry experts
  • Focus on practical implementation

5 out of 5 stars

“My mentor gave me great tips on how to make my resume and portfolio better and he had great job recommendations during my career change. He assured me many times that there were still a lot of transferable skills that employers would really love.”

Need more Customer Experience help?

The journey to excelling in Customer Experience can be challenging and lonely. If you need help regarding other sides to Customer Experience, we're here for you!

People interested in Customer Experience consultation also search for:

Still not convinced?
Don’t just take our word for it

We’ve already delivered 1-on-1 mentorship to thousands of students, professionals, managers and executives. Even better, they’ve left an average rating of 4.9 out of 5 for our mentors.

Book a Customer Experience consulting firm
  • "Naz is an amazing person and a wonderful mentor. She is supportive and knowledgeable with extensive practical experience. Having been a manager at Netflix, she also knows a ton about working with teams at scale. Highly recommended."

  • "Brandon has been supporting me with a software engineering job hunt and has provided amazing value with his industry knowledge, tips unique to my situation and support as I prepared for my interviews and applications."

  • "Sandrina helped me improve as an engineer. Looking back, I took a huge step, beyond my expectations."