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Find a Customer Experience consultant

Transform your business with expert Customer Experience consulting services. Our verified consultants bring deep industry expertise and proven methodologies to help you achieve your business objectives.

At your fingertips: a dedicated Customer Experience consultant

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I've been in tech sales for over 14 years. First as an AE, Sales Manager, and Sales Coach at companies including Evernote, HubSpot, and Outreach, and currently as a Strategist at Salesloft where I help our largest accounts (Verizon, Office Depot, Cloudflare, and others) to refine and streamline how their …

$300 / month
  Chat
2 x Calls
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I'm Michael, a retired professional based in Spain with a wealth of leadership, industry, coaching, and transformative experience. Over my 30-year career, I've navigated various sectors, including Retail Banking, Financial Services, Insurance, Manufacturing, Telecoms, and Government, both as a permanent member of staff and as a freelance advisor. Recently, I've …

$160 / month
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I've been a business leader and coach since 2013 when I left a successful career at American Express to found my own business. I've always been fascinated by the way people behave, both alone and in groups, and I ventured deeply into this subject by designing, building and operating loyalty …

$60 / month
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1 x Call
Tasks


>> momentarily only available for one-off sessions << Unlock your potential with a seasoned and multi-faceted leader! Hey, I'm Federico! I have over a decade of experience across Finance, Operations, CX, and Strategy at Amazon, where I currently lead a large organization of Business Analysts and Program Managers. Here's how …


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*UPDATE* - Fully booked until February. Set up an intro call if you'd like to start working together in a few weeks. I currently run my own sales consulting & coaching company. When you're ready, I can help you to overcome your most pressing sales challenges. I specialize in turbocharging …

$330 / month
  Chat
2 x Calls

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Across a decade in the bustling IT sector, I've honed my expertise in customer success strategy, team leadership, and operational precision. Transitioning seamlessly from client-focused roles to guiding teams, I've gained a broad view of industry dynamics. At my consultancy, I offer tailored strategic solutions to tech ventures, startups, ecommerce, …

$80 / month
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2 x Calls
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What can I help you with? 1. Finding work that is aligned with your purpose, for those who would like to transition to work that is more meaningful for them within or outwith their organisaiton 2. Climbing the career ladder and becoming a leader for the first time, if you …

$240 / month
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2 x Calls
Tasks

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As a seasoned data science lead with two decades of research and industry experience, I offer mentees and startups comprehensive expertise and coaching in the areas of data science, innovation and career development.

$240 / month
  Chat
3 x Calls
Tasks

Expert Customer Experience Consulting Services

Transform your business with industry-leading Customer Experience consultants. Get strategic guidance, implementation support, and measurable results.

Client Satisfaction
97%
Cost Savings*
60%
Verified Reviews
1k+

*Compared to traditional consulting firms

Business Transformation

How Customer Experience consulting drives business growth

Our consultants help businesses leverage Customer Experience to achieve strategic objectives and gain competitive advantages.

Strategic Planning

Develop comprehensive Customer Experience roadmaps aligned with your business goals and market opportunities.

Process Optimization

Streamline operations and improve efficiency through Customer Experience best practices and automation.

Technology Integration

Implement and optimize Customer Experience solutions that drive business value and innovation.

Change Management

Guide your organization through Customer Experience transformations with proven methodologies.

Consulting Approach

Our Customer Experience consulting methodology

A structured approach to delivering measurable business outcomes through Customer Experience expertise.

1
Discovery & Assessment
Analyze your current Customer Experience capabilities, challenges, and opportunities for improvement.
2
Strategy Development
Create a tailored Customer Experience roadmap with clear objectives, timelines, and success metrics.
3
Implementation
Execute the strategy with hands-on guidance, best practices, and risk management.
4
Optimization & Scale
Continuously improve and scale your Customer Experience initiatives based on data-driven insights.

Success Stories

Real results from our Customer Experience consulting

See how our consultants have helped businesses achieve their Customer Experience objectives.

Digital Transformation

60% Efficiency Improvement

Helped a Fortune 500 company optimize their Customer Experience trainings, resulting in significant cost savings and improved operational efficiency.

Strategy

Increased Employee Retention

Developed and implemented a Customer Experience training program that helped a startup retain 95%+ of their employees.

Implementation

40% Cost Reduction

Streamlined Customer Experience operations for a mid-sized business, leading to significant cost savings and improved service quality.

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  • "Naz is an amazing person and a wonderful mentor. She is supportive and knowledgeable with extensive practical experience. Having been a manager at Netflix, she also knows a ton about working with teams at scale. Highly recommended."

  • "Brandon has been supporting me with a software engineering job hunt and has provided amazing value with his industry knowledge, tips unique to my situation and support as I prepared for my interviews and applications."

  • "Sandrina helped me improve as an engineer. Looking back, I took a huge step, beyond my expectations."