Top Customer Success Certifications to consider in 2025

Certifications are a great way to show your expertise in a certain field, and can help you get your next job, or even a promotion. We've asked our mentors to recommend the best certifications for you to consider in 2025.

Explore all Customer Success Certifications

Understanding all core concepts of Customer Success is key to claiming your next certificate. If you need help brushing up on your skills, consider reaching out to one of our mentors.

Cisco Customer Success Certification (Cisco)

Hosted by cisco.com

The Cisco Customer Success Manager certification provides a solid framework and a core set of skills and knowledge to help you deliver immediate value to your relationship with your customers. Validate your ability to develop and integrate solutions, identify adoption barriers and how to remove the…

Customer Success Certification Coaching

Hosted by mentorcruise.com

Consider reaching out to a coach specialized in Customer Success certifications. They can help you prepare for your exam, and provide you with the necessary resources to succeed. MentorCruise is the best place to find a coach for your Customer Success certification. Here are a few top picks:

Customer Success Management Fundamentals

Hosted by linkedin.com

New to customer success management (CSM)? This course can help you get up to speed with the fundamentals. This course address what CSM is and why it's important; what types of situations CSM applies to; and how CSM can help increase a company’s sales revenues and profitability. The course then revi…

The Customer Education Blueprint

Hosted by training.thinkific.com

Looking to retain customers and keep them engaged with your product or service? This mini-course is an actionable and proven method to increase customer expertise, reduce churn, and optimize your customer success in 5 days.

Customer Success Management Fundamentals

Hosted by linkedin.com

New to customer success management (CSM)? This course can help you get up to speed with the fundamentals. This course address what CSM is and why it's important; what types of situations CSM applies to; and how CSM can help increase a company’s sales revenues and profitability. The course then revi…

Customer Success Certifications & Training

Hosted by gainsight.com

Pulse+ is a digital companion that combines premium eLearning and industry-grade certifications with exclusive content and behind-the-scenes stories of brands and thought leaders who exemplify the true spirit of customer success. Offered as an annual training subscription, Pulse+ helps develop and …

Customer Success Workshop

Hosted by mentorcruise.com

Consider joining a workshop specialized in Customer Success. Workshops are a great way to learn new skills, and get hands-on experience. MentorCruise is the best place to find a workshop for your Customer Success certification. Here are a few top picks:

Customer Success Certifications & Training

Hosted by gainsight.com

Pulse+ is a digital companion that combines premium eLearning and industry-grade certifications with exclusive content and behind-the-scenes stories of brands and thought leaders who exemplify the true spirit of customer success. Offered as an annual training subscription, Pulse+ helps develop and …

The Customer Education Blueprint

Hosted by training.thinkific.com

Looking to retain customers and keep them engaged with your product or service? This mini-course is an actionable and proven method to increase customer expertise, reduce churn, and optimize your customer success in 5 days.

Cisco Customer Success Certification (Cisco)

Hosted by cisco.com

The Cisco Customer Success Manager certification provides a solid framework and a core set of skills and knowledge to help you deliver immediate value to your relationship with your customers. Validate your ability to develop and integrate solutions, identify adoption barriers and how to remove the…

Get assistance with your Customer Success certification

There is no better source of accountability and motivation than having a personal mentor. What used to be impossible to find is now just two clicks away! All mentors are vetted & hands-on!

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Hi, I’m Brunella! With over 15 years of experience in Program and Project Management, I’ve led large-scale technology initiatives for Fortune 500 companies, delivering multiple projects with annual budgets of $40M. I've achieved reduction of operational inefficiencies in 40% and increases in revenue of 30%. My expertise spans strategic planning, …

$240 / month

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With over 12 years of professional experience, the last 7 working in Corporate America, I have experience as a Presales/Solutions Engineer, Project Manager, and Front-end developer. Throughout my career, I had the opportunity to mentor a diverse range of professionals in technology in the US, Europe and Brazil, especially people …

$240 / month

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As a mentor in Data Science, Data Analytics, Machine Learning, and AI, I'm committed to helping my mentees achieve their goals in Data field. With one-time sessions and various mentorship options available, I'm here to guide you every step of the way. I believe any goal is reachable if one …

$380 / month

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Hi, I'm Daniel — a mentor, tech leader, and international career strategist with 20+ years of experience across companies like SAP, Deloitte, IBM, and ServiceNow. I’ve worked and lived in UK, Brazil, Ireland, and the United States, helping teams and professionals thrive in complex, high-performance environments. Over the last few …

$220 / month

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I’m Ja’Rod Morris, and I’m passionate about helping professionals unlock their potential and achieve their goals. With 18 years of experience in the technology sector, I’ve had the privilege of working with organizations like IBM, Apple, VMware, and UKG, as well as leading initiatives in Customer Success, program management, and …

$240 / month


Andrew is a leadership multiplier and operational strategist who extends CEO capacity and builds high-performance teams. As a Vistage Chair and maximizes his strengths and passion in bringing business leaders together in solving problems. With experience across business, technical, and operational domains, Andrew brings a multidimensional perspective to complex challenges. …

$100 / month

Browse all Customer Success mentors

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  • "Naz is an amazing person and a wonderful mentor. She is supportive and knowledgeable with extensive practical experience. Having been a manager at Netflix, she also knows a ton about working with teams at scale. Highly recommended."

  • "Brandon has been supporting me with a software engineering job hunt and has provided amazing value with his industry knowledge, tips unique to my situation and support as I prepared for my interviews and applications."

  • "Sandrina helped me improve as an engineer. Looking back, I took a huge step, beyond my expectations."