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How to learn Customer Experience

Got a big interview coming up? A long-held dream to learn about Customer Experience? Our mentors can help you prepare and learn more about Customer Experience and get you towards your goal quicker

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Pick up some required reading

A well-written and thorough book can be an amazing path to build deeper understanding on Customer Experience and also act as a handbook as you discover the internet's vast resources.

Many resources around the web are based on these books, so they are a great place to start.

Consult places like Goodreads and Amazon to get the widest possible selection, as well as input from other peers on which books to pick.

Work with one of our 24 Customer Experience mentors available

Self-teaching is a great tool, but working with an experienced mentor can accelerate your learnings by 10x.

Our mentors are hand-picked Customer Experience experts who will help you learn Customer Experience and guide you towards your goals.


With over a decade in B2B, B2C, and DTC environments, I specialize in guiding tech entrepreneurs and sales, marketing, and product professionals through significant transitions. Whether you're scaling a startup or enhancing team performance, my insights as a 3x Founder and seasoned software executive can drive your success. Leveraging my …

$440 / month
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Working with Startup Founders and Product Managers. I hold a degree in marketing and have spent the past 10 years collaborating with startups, small businesses, and large corporations, assisting them in Launching New Products, Finding Product-Market Fit, and Scaling. My main areas of expertise include: – Creating Product Strategy and …

$80 / month
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Do you feel overlooked? Do you believe you could perform at a higher level if you were given the opportunity? And yet, you are surrounded by incompetent managers who have been promoted above their capabilities? Nothing frustrates me more than this situation. To think they're not seeing your potential, that …

$100 / month
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I've been a business leader and coach since 2013 when I left a successful career at American Express to found my own business. I've always been fascinated by the way people behave, both alone and in groups, and I ventured deeply into this subject by designing, building and operating loyalty …

$60 / month
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Hello, my name is Anna, and I have been a product manager for the past seven years. I specialize in growth product strategy, A/B testing, user retention, and engagement. I am also a startup founder and have experience managing my marketplace. My expertise lies in growth strategies with a strong …

$110 / month
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I'm a Staff Product Manager that loves to build customer experiences anchored on user-centered design and data-driven decision making within collaborative teams. I have a strong background on User Experience and Design and have worked with many talented designers and engineers on creating great E-commerce and Web Applications experiences. I've …

$120 / month
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Unlock your potential with a truly multi-faceted mentor & let's bring the best bits of the Amazon-way into your day-to-day!! I can help you master data and financial analysis (Excel modelling, SQL, storytelling, etc.), strengthen your program management skills (mechanisms, Scrum & Agile, etc.), support you in becoming a thought …

$150 / month
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😁 Hi, I am Guea, a seasoned product designer with years of experience at large tech companies. I had the opportunity to build and implement a design system across multiple products at GoodRx and Facebook (now Meta). I lead design initiatives with solid business insights and retain strong domain knowledge …

$120 / month
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Work under great Customer Experience instructors through courses

Get a bit more hands-on with your learning by taking a course. Courses are a great way to get started with Customer Experience and get a bit more practical experience.

Many courses are also accompanied by a community, which can be a great way to get feedback and help from peers.

Finally, courses can get you beyond the basics of Customer Experience and into more advanced topics, certifications and even job opportunities.

Still not convinced?
Don’t just take our word for it

We’ve already delivered 1-on-1 mentorship to thousands of students, professionals, managers and executives. Even better, they’ve left an average rating of 4.9 out of 5 for our mentors.

Book a Customer Experience mentor
  • "Naz is an amazing person and a wonderful mentor. She is supportive and knowledgeable with extensive practical experience. Having been a manager at Netflix, she also knows a ton about working with teams at scale. Highly recommended."

  • "Brandon has been supporting me with a software engineering job hunt and has provided amazing value with his industry knowledge, tips unique to my situation and support as I prepared for my interviews and applications."

  • "Sandrina helped me improve as an engineer. Looking back, I took a huge step, beyond my expectations."