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How to learn Customer Success

Got a big interview coming up? A long-held dream to learn about Customer Success? Our mentors can help you prepare and learn more about Customer Success and get you towards your goal quicker

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Pick up some required reading

A well-written and thorough book can be an amazing path to build deeper understanding on Customer Success and also act as a handbook as you discover the internet's vast resources.

Many resources around the web are based on these books, so they are a great place to start.

Consult places like Goodreads and Amazon to get the widest possible selection, as well as input from other peers on which books to pick.

Work with one of our 15 Customer Success mentors available

Self-teaching is a great tool, but working with an experienced mentor can accelerate your learnings by 10x.

Our mentors are hand-picked Customer Success experts who will help you learn Customer Success and guide you towards your goals.

Only 5 Spots Left

Hi 👋 I’m Rohin and I am currently a Customer Success Manager at Box, scaling up our business in the ANZ. Prior to this, I spent close to 3 years at Microsoft, where alongside my roles in Customer Success and Pre-Sales, I spent significant time coaching and mentoring early-in-career employees, …

$50 / month
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2 x Calls
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Only 4 Spots Left

⚙️ As an avid enthusiast of all things operations, I bring a wealth of experience and expertise to the table. With a diverse background in startup environments across various growth stages, I'm well-equipped to assist startups in their journey towards efficient and effective scaling. 🌱 My passion lies in guiding …

$110 / month
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2 x Calls
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Only 2 Spots Left

Hi, welcome to my profile. I'm an experienced people-oriented engineering leader with a customer-centric mindset and passion for product development. I love building teams and a culture where people catalyze success — not the other way around. I help technology leaders to become more human-oriented like I have, align engineering …

$310 / month
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2 x Calls
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I'm an effective CMO and eCommerce growth marketing leader with 10 years of experience. I have a proven track record for success and bring vision, strategy and execution with data-driven and agile development approaches. I know how to put the consumer in the center of the brand, deliver practical solutions …

$230 / month
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2 x Calls
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Only 1 Spot Left

As a mentor in Data Science, Data Analytics, Machine Learning, and AI, I'm committed to helping my mentees achieve their goals in Data field. With one-time sessions and various mentorship options available, I'm here to guide you every step of the way. I believe any goal is reachable if one …

$140 / month
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1 x Call
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Only 5 Spots Left

I'm a 3x founder, CEO and Founder of Cicero.ly, Intel Ignite Mentor, a Flow Institute Certified Business Coach, 5/5 Rated GrowthMentor with over 70 reviews, and Creator of the No BS Startup Guide. I've worked with over 200 founders and executives on growth strategy, idea validation, leadership, and product development. …

$200 / month
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1 x Call
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Only 2 Spots Left

I've been working in enterprise software for the last 16 years with senior roles spanning across Marketing, Sales, Customer Success, Product Management and Operations. 12 years of this experience has been working in successful start-ups where I have developed and grown teams, products and markets all around the world. More …

$150 / month
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Regular Calls
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Discover more mentors

Work under great Customer Success instructors through courses

Get a bit more hands-on with your learning by taking a course. Courses are a great way to get started with Customer Success and get a bit more practical experience.

Many courses are also accompanied by a community, which can be a great way to get feedback and help from peers.

Finally, courses can get you beyond the basics of Customer Success and into more advanced topics, certifications and even job opportunities.

Still not convinced?
Don’t just take our word for it

We’ve already delivered 1-on-1 mentorship to thousands of students, professionals, managers and executives. Even better, they’ve left an average rating of 4.9 out of 5 for our mentors.

Book a Customer Success mentor
  • "Naz is an amazing person and a wonderful mentor. She is supportive and knowledgeable with extensive practical experience. Having been a manager at Netflix, she also knows a ton about working with teams at scale. Highly recommended."

  • "Brandon has been supporting me with a software engineering job hunt and has provided amazing value with his industry knowledge, tips unique to my situation and support as I prepared for my interviews and applications."

  • "Sandrina helped me improve as an engineer. Looking back, I took a huge step, beyond my expectations."